OKKM LLC is looking for ANOTHER Vacation Rental Virtual Assistant (VA).
We are in search of a capable, competent individual who will grow with us.
* Must speak/write english fluently
* Must have access to email
* Must have access to whats app and Slack
* Must have strong internet service
* Must have access to VPN and a smart phone
* Must be willing to work during EST
* Handling listings in New York is a plus
Experience required with the following platforms:
– Airbnb/VRBO//Furnished Finder
– Turno
– Schlage
– Amazon/Walmart
– Google Workspace
– Openphone
– Slack
– Asana
– Previously managing listings in NYC and Florida is a plus
*** When applying type Superhost in the subject heading
Responsibilities:
– Manage all guest inquiries, reservations, and correspondence via Airbnb/VRBO, email or phone.
– Respond promptly and professionally to guest queries, ensuring high-quality hospitality and customer service.
– Coordinate check-ins and check-outs with cleaners.
– Manage guest reviews and feedback.
– Organize property listings on various rental platforms, ensuring accuracy and up-to-date information.
– Manage calendars, scheduling, and coordination of property maintenance or cleaning.
– Handle billing, invoicing, expense tracking, and basic accounting tasks related to the properties.
Maintain and update databases and records of guests, bookings, and property-related information.
– Demonstrate proactive problem-solving by anticipating guests’ needs and addressing potential issues before they arise.
– Take ownership of tasks and follow through, actively seeking ways to maintain smooth and efficient operations.
– Identify opportunities to streamline processes and improve efficiency in the operations, guest communication and administrative tasks.
– Offer suggestions and contribute to the development and improvement of standard operating procedures to optimize property management.
– Place orders online to restock supplies. using Amazon, Walmart, Bjs and Kohls
– Also need to post on social media platforms.
– 2 weeks training is provided starting at $2, then $4 once you start full-time/probation
APPLY FOR THIS JOB:
Company: Brewsy
Name: OKKM LLC
Email: