Vacation Rental Virtual Assistant Manager

Job Title: Vacation Rental Virtual Assistant

Job Summary:
We are looking for an organized and guest-oriented Virtual Assistant to manage our growing portfolio of vacation rental properties. The ideal candidate will be responsible for creating compelling rental listings, crafting digital property guides, responding to booking inquiries, addressing guest concerns, managing rental rates, and communicating property status to owners. The role demands a proactive approach, excellent communication skills, and a strong understanding of the vacation rental market.

Key Responsibilities:

Create and maintain attractive vacation rental listings across various platforms.
Develop comprehensive digital property guides for guests to enhance their stay experience.
Promptly respond to potential booking inquiries, providing detailed information to convert inquiries into reservations.
Address guest concerns during their stay to ensure a high level of satisfaction.
Proactively manage and adjust rental rates based on market trends and demand.
Provide regular updates to property owners about their rental status, guest feedback, and any concerns or maintenance issues.
Utilize property management software to keep track of bookings, financials, and guest communications.
Collaborate with housekeeping and maintenance teams to ensure properties are prepared for guest arrival and maintained to high standards.
Qualifications:

Previous experience in property management, hospitality, or as a virtual assistant, preferably within the vacation rental industry.
Strong command of the English language and excellent written and verbal communication skills.
Proficiency in using rental management software and platforms such as Airbnb, VRBO, and Click to view.
Ability to handle multiple tasks and prioritize effectively.
Detail-oriented with strong organizational skills.
A customer-first mindset with a problem-solving attitude.
Reliable internet connection and the ability to work remotely.
Flexibility to respond to guest inquiries outside of standard business hours when necessary.
Why Join Us?
As a Virtual Assistant with our vacation rental team, you will have the opportunity to work with a variety of properties and help create memorable experiences for guests from around the world. We offer competitive compensation, flexible working hours, and the ability to work from anywhere.

Application Process:
Interested candidates should submit a resume detailing relevant experience and a cover letter explaining why they would be a perfect fit for this role. Please include examples of previous work related to vacation rental management or hospitality services if available.