Virtual/Admin Assistant

1st Choice Pest Solutions was founded by Lloyd Katusky in 2015. After several years with a national pest control brand, he decided to venture into his own pest control business. We take pride in being a family-owned company with a strong emphasis on family culture and values. Currently, we have two Filipino Virtual Assistants and are looking to add one more to our team.
We are searching for a dedicated and organized Virtual/Admin Assistant. The ideal candidate will be responsible for performing a range of clerical and administrative tasks to support our daily operations. These duties include answering phone calls, providing information about pests and treatments, scheduling services, collecting payment data, taking messages, facilitating phone calls and meetings, and more.
Job Duties:
– Answering Inbound Phone Calls
– Scheduling Work Orders on FieldworkHQ
– Handling Light Bill Collection
– Processing Payments Over the Phone
– Responding to Billing Questions
– General Office Work
– Setting Up Staff Meetings and Recording Minutes
– Document Processing (e.g., creating fillable PDF forms)
– Generating Spreadsheet Reports
Requirements:
– Previous experience in Customer Support or Virtual/Admin Assistant roles
– Excellent English communication skills, both verbal and written
– Strong organizational abilities and attention to detail
– A self-starter
– Ability to multitask, prioritize, and manage time effectively
– Maintain a professional work environment, including a good-quality computer, headsets, and a stable internet connection
– Nice to Have: Experience working for a Pest Control company, Knowledge in Social Media Management, and basic Graphic Design skills.
Work Hours:
– 9-hour shift (excluding a 1-hour lunch break), 5 days a week
– Initially, the shift will be from 8 AM to 5 PM CT for 2 weeks, then switching to 9 AM to 7 PM CT with Wednesdays and Saturdays off.
Please create a 2 to 3-minute Loom recording explaining your skills and how they relate to what we are looking for. Send us a message here with the subject line: 1st Choice Pest Solutions VA/AA Application and a link to the Loom recording. Include the word blue in the body of your email.