Hi, thanks for checking out our new job post!
WHY YOU’LL LOVE WORKING WITH US…
Joining our team means becoming part of a family-run business that cherishes the uniqueness and importance of each team member’s contributions. We believe that every individual brings a wealth of new ideas and perspectives, essential for the continuous growth and success of our company. We’re committed to modernizing and leveraging technology, offering you ample opportunities to learn, innovate, and expand your skills within your role.
WHAT YOU’LL BE DOING
The company is growing and adapting to changes in the market. We are looking for someone to grow with us, regularly learn new skills and be able to easily work with change.
– Designing brochures and handbooks: By creating detailed and attractive brochures and handbooks, you will directly enhance the guest experience, offering them rich information and a warm welcome that sets the stage for a memorable stay at our properties.
– Assisting with calendar management and scheduling: You will be an essential organizational asset, diligently managing directors’ calendars and coordinating meetings, a role critical to maintaining the flow of our day-to-day operations and enhancing overall productivity.
– Testing new technological tools: You will play a key role in the company’s technological advancement, taking the initiative to test and integrate new apps, software, and technology solutions that streamline and innovate our day-to-day operations.
Please see the recurring tasks below:
– Be confident taking notes in live meetings and writing up notes from written images and
from recorded meetings
– Managing calendars and schedules
– Morning meeting at 9:00am UK time for 10-15 minutes
– Serve as a virtual assistant to the company director, managing correspondence, scheduling,
and other executive tasks
– Design content for guests, including handbooks, signs, and advertisements via Canva
– Utilize Excel and other office software to maintain guest tracking and update company
Details
– Communicate with business contacts, scheduling meetings, and ensuring the director’s
commitments are well-organized
– Record guest reviews and highlight feedback that needs action or improvement to the team
– Attend team meetings and take notes of important tasks, then regularly check in with team
to ensure tasks are performed
– Organize the company’s filing systems on One Drive, keep updated
– Responding to common guest messages/questions in a polite and informative manner and
feeding back to director for more complex questions
– Logging company performance on a monthly basis and analyzing this against KPIs
– Messaging business contacts for reminders
Perform personal assistant tasks for the director such as:
– Organizing and overseeing small purchases and gift deliveries
– Providing reminders for important dates and assisting in calendar management
– Facilitating invoice payments
– Booking accommodations as required
– Sending birthday cards to personal and professional contacts
THE IMPORTANCE OF THIS ROLE
This role crucially streamlines our operations, enabling the director to concentrate on high-impact decisions and creating company growth. By continually refining operational processes and manuals, it ensures maximum efficiency and positions us as a forward-thinking industry leader in the Lake District.
WHY WE’RE A GREAT PLACE TO WORK
Our services are tailored to meet the distinct needs of two primary audiences. First, we cater to trade contractors and professional workers who find themselves seeking accommodation while working away from home. Understanding the limitations of traditional hotel stays, we offer these professionals a unique “home away from home” experience, providing the comfort, space, and tranquility necessary to unwind after a long day’s work.
Simultaneously, we specialize in hosting large family groups of 12-20 members who desire unforgettable holidays in the Lake District. We’re dedicated to ensuring a seamless, five-star experience from the initial booking to the final farewell. Our properties serve as the backdrop for cherished memories, offering ample space and a scenic locale for families to reconvene, celebrate, and strengthen bonds. We’re not just providing a place to stay; we’re facilitating joyous family gatherings that will be remembered for years to come.
Our dynamic team consists of two main directors at the helm, supported by a diligent facilities manager responsible for overseeing cleaners and stock checks, and a maintenance manager who adeptly addresses damages, repairs, and refurbishments of new properties. Our operations are further streamlined with the expertise of an accountant VA and the dedication of two admin assistant VAs, who proficiently handle booking nuances, guest communications, and listing details. While we’re proud recipients of the Certificate of Excellence 2023, our real triumph lies in our exponential growth—from zero properties in 2019 to a robust portfolio of over 40 in just about three years. This remarkable expansion is not just a metric of our success but a testament to our unwavering dedication, hard work, and competitive edge in the hospitality sector. Our rapid growth and the excellence we deliver in every aspect of our service are what truly set us apart in this industry.
THE VALUES WE STAND BY
We are hardworking and dedicated: We commit ourselves to the pursuit of excellence and resilience, understanding that our diligence and dedication are the driving forces behind our success.
We are open to new ideas: We maintain a culture of openness and curiosity, always encouraging innovative thinking and valuing the diverse perspectives that fuel our continuous growth.
We care about everyone in our team: We build our workplace on mutual respect and care, ensuring that every team member feels valued, supported, and integral to our shared journey.
PAY AND HOURS
– The starting rate for this role will be between: $4 increasing to $5.5 based on performance.
– This position is available from the 15th of November
– This is a long-term position
Provisional Schedule (negotiable): Hours are flexible but should mostly be done in the UK time zone, 4-5 hours a day to begin with.
Must be available every morning at 9:00am UK time for a 10-15 minute meeting to cover key tasks for the day (Mon-Fri preferably, but can have 4 days instead of 5).
Ideally will be available every Monday afternoon at 5:30 – 6:30 UK time to take meeting notes for our company Zoom meeting which occurs every week.
– You will be available for at least: 20 hours a week with the idea of increasing to full-time
– We will pay you weekly
– We offer end-of-year bonuses, these are not fixed and will be determined based on performance and contributions in that year.
NOW THE IMPORTANT PART – HOW YOU CAN APPLY:
If this role sounds perfect for you then we’d love to hear from you!
Please click this link to complete a short application form to get started. I can’t wait to hear from you! Here’s the link:
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We’ll get back to you within 2 working days of us closing the job applications. You don’t need to send your CV/Resume or covering letter at this time. We’ll request this from you if required.
Kind regards,
Meridian Holiday Properties
APPLY FOR THIS JOB:
Company: CR Fence & Rail
Name: Lucy Harris
Email: