Virtual Administrative Assistant

Hello — thank you for taking the time to review our job posting.

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ABOUT US
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We’re currently in search of a Virtual Administrative Assistant for our Executive Assistant and Business Manager. We’re a growing consulting firm based out of Austin, TX, USA that helps enterprise technology companies solve complex commercial problems.

Our Mission:
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Our consultants dig deep into root causes, design solutions that cut through confusion, and deliver practical recommendations that teams can execute.

Our Vision:
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We are a non-hierarchical, diverse group of technology commercialization strategists, analysts, architects, and communicators. We believe clients achieve more when supported by talented people who have flexibility to chart their own career paths. Each member of our group is empowered to use their own experiences and intellectual curiosity as fuel to drive breakthrough performance for our clients.

Our guiding principles:
• We value diversity of experience, background, and generation.
• We commit to finding roles that flex to your life, not the other way around.
• We thrive on long-term relationships, mutual trust, and the desire to engage in good work.
• We are low ego, but our work is high quality.
• We compensate consultants with a higher percentage of client billings than most.

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REQUIREMENTS
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– Most importantly: Honesty, and a commitment to candid communication — even when it’s hard.
– 30-40 hours per week.
– 9 am – 5 pm Central U.S. working hours to start (potential to shift working hours after 30 days based on performance).
– A strong command of written English.
– A conversational command of spoken English.
– Strong logical faculties & an analytical mind.
– Strong organizational skills & time management abilities.
– Detail and process oriented.
– Prompt communication.
– An ability to communicate with top-tier professionals and executives in a professional manner.
– A dependable computer, power connection, and high-speed internet + backup hotspot.
– A typing speed of at least 40 WPM.
– Willingness to log hours using a time tracker, such as Hubstaff.

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DESIRED SKILLS (training offered if experience isn’t present upon hire)
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– Comfort using Gsuite, Microsoft Office, Outlook, and Microsoft 365/Teams.
– Experience with Gusto and payroll processes.
– Skilled and attuned with numbers; Bookkeeping and Accounting experience is a big plus.
– Skilled at creating efficient and organized filing systems.
– Skilled at basic administrative assistant functions such as calendar management, accounts receivable, vendor management, and event planning.
– Experience with design (Canva and PortraitPro)
– Social media posting and/or strategy.
– At least a desire to learn and execute content gen strategy; experience is a bonus.
– Ambition to grow into more senior positions and/or management over time.
– An interest in learning and getting better in all aspects of life; not just professionally.

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EXPECTATIONS
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– Your manager will always be there for you when you need them, but…
– After training/onboarding, you’ll be trusted with a significant amount of autonomy.
– You’ll be expected to hold yourself accountable to deadlines and goals.
– You’ll need to be able to think logically and make good decisions after you’ve settled in.
– We have a policy against logging/billing hours when you aren’t actively working.
– Communicate honestly, clearly, candidly, and in advance whenever possible.
– Let us know if you’re not going to reach 30-40 hours any given week, as soon as you possibly can (i.e. if you’re sick or lose power due to a weather event, please let us know ASAP).

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ABOUT YOUR MANAGER
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Hello there! I’m delighted you’ve stumbled upon this opportunity. I’m a kind-hearted individual with a deep appreciation for life. My background as a high school English teacher has honed my skills in communication and understanding, qualities I bring to every aspect of my life.
As we embark on this journey together, here’s my promise to you:
Your success is my priority, and I’ll do everything in my power to facilitate it.

I believe in introspection and accountability. If things don’t go as planned, I’ll first consider my role in the situation before discussing it with the team.
Here’s a bit more about my approach to leadership:
– I encourage open communication. If you have questions or need support, I’m here to assist and guide you.
– I value my team deeply and strive to maintain long-lasting, honest relationships. I’m committed to supporting and retaining dedicated team members, aiming for a fruitful collaboration of at least 2-3 years.
– Honesty is paramount in our working relationship. While skills can be acquired, integrity is non-negotiable.
– My standards are high, but clear and attainable. I’ll be transparent about expectations and provide you with the necessary tools to meet them.
– I aspire to be the leader I always wished for – one who recognizes and respects that you’re a person with a life and loved ones, not just an employee.
I’m always available to support and guide you. Your well-being and success are important to me!
I look forward to potentially working with someone who shares these values and brings their unique talents to our team. Let’s create a positive and productive environment together!

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CLOSING
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Thank you once again for taking the time to review these requirements! Candidates who attempt to stand out with their application subject line and/or personalize their application according to the bullet points listed above will be prioritized in the interview process.

Have a wonderful rest of your week!