Virtual Airbnb/Vacation Rental Manager

PLEASE APPLY ONLY IF YOU MEET ALL THE CRITERIA BELOW.

Job Overview:
We are seeking a Virtual Airbnb/Vacation Rental Manager to manage and oversee the day-to-day operations of our 6-7 vacation rental properties. The successful candidate will be responsible for managing and optimizing the rental property listings, handling guest communications, ensuring guest satisfaction, managing property maintenance and repairs, and handling any issues that arise. This is a remote position and requires the ability to work during non-traditional hours and weekends.

Responsibilities:
– Manage vacation rental listings on Airbnb, VRBO, Click to view, and Furnished Finder
– Respond to inquiries, booking requests, and guest concerns in a timely and professional manner
– Manage and maintain a cleaning and maintenance schedule to ensure that the properties are clean and in good condition at all times
– Handle any guest complaints or issues that arise, including coordinating with the owners, property management, vendors, or local authorities, as needed
– Monitor and manage guest reviews and ratings, including addressing any negative feedback
– Maximize rental income by optimizing listing pricing, occupancy, and guest satisfaction
– Keep up to date with industry trends and regulations
– Keep track of expenses and payments through our booking software

Requirements:
– Prior work experience at Airbnb or VRBO or experience working for another Airbnb operator/owner
– Fluent in written and spoken English
– Strong customer service skills and the ability to handle and resolve guest complaints or issues
– Familiarity with property management software and tools
– Ability to manage multiple tasks and priorities in a fast-paced environment
– Strong organizational and time management skills
– Ability to work independently and be self-motivated
– Access to fast internet in a quiet environment

Ability to work from 11am Pacific – 8pm Pacific Thursdays through Mondays is required
Familiarity with Notion, Hospitable, Price Labs and similar tech stacks for managing vacation rentals is preferred

Send your CV COVER Letter and PORTFOLIO to Click to view

Thank you!