Virtual Asistant, Follower engagement specialist

We are at the forefront of managing and enhancing interactive digital content across subscription-based platforms. Our agency specializes in curating and fostering engaging environments where content creators and their communities thrive. We put a big emphasis on the Win-Win approach and providing the best agency-content creator relationship our clients have ever had.

We’re in search of a Digital Engagement Specialist with exceptional communication skills and a strong background in subscription model platforms. This role demands a keen understanding of the nuances involved in digital interactions and a commitment to maintaining high-quality, engaging dialogues.

Key Responsibilities:

Proactively engage with subscribers on behalf of content creators, ensuring a responsive, engaging, and positive experience.
Craft personalized responses and manage interactions to boost subscriber satisfaction and retention.
Demonstrate impeccable written English, including grammar, punctuation, and style, reflecting a native speaker’s proficiency.
Leverage profound experience in subscription-based content platforms to enhance engagement strategies.
Analyze engagement data to identify trends and opportunities for sales optimization.
Collaborate with creators to align engagement tactics with their brand and audience expectations.

Requirements:

– Exceptional command of the English language, with native-level fluency, is essential. Ability to natively blend into the content creator’s writing style, to make it indistinguishable.
– Ability to meet our and the niche gold standard KPIs.
– Experience in managing digital communities, preferably within subscription-based platforms, with a proven track record of enhancing user engagement and satisfaction.
– Strong understanding of the digital content landscape, with specific experience in platforms hosting a wide range of content genres.
– Ability to convey warmth, personality, and authenticity in written communications, tailoring interactions to individual subscriber needs, and consequensially driving sales.
– Excellent analytical skills to measure and report on engagement metrics, with an eye for continuous improvement.
– High level of discretion, professionalism, and ethical judgment in sensitive situations.
– Self-motivated with the ability to work effectively in a remote setting, maintaining productivity and commitment to quality.