Virtual Assistant

Job Title: Virtual Assistant

Company: Jody Milward & Social Charlie

About Jody Milward & Social Charlie:
We help women make 6 figures per year as Ad Managers and Digital Marketers. Our mission is to introduce all people from all backgrounds to the opportunities to create a business, career, and lifestyle of their design. We are committed to serving our clients with excellence and honesty, working with integrity, having fun, encouraging others, and taking ownership and initiative.

Position Overview

We are seeking a highly motivated and detail-oriented Virtual Assistant to join our team for the Jody Milward & Social Charlie brands. This position requires a strong work ethic, excellent time management skills, and a high level of proficiency in various tools and platforms.

This position involves working some evenings and weekends, and sometimes responding to support tickets outside of work hours. Also, because our business uses an online launching business model, a few times per year there will be the need to work additional hours on evenings and weekends preparing for program launches.

Duties and Responsibilities
The Client hereby agrees to engage the Contractor to provide the Client with the following services (the “Services”):
Assisting with premium quality customer service via email and keeping the inbox clean. This includes responding, sorting, problem-solving, providing customer support, and communicating with our internal team
Arranging and confirming booked meetings/appointments with guests/coaches and students people via email and zoom
Organising spreadsheets
Updating reporting spreadsheets
Organising sending of gifts to clients
Assist with general Social Media posting and monitoring
Facebook Group Management – check for any new members pending, check profile, add to the group if appropriate, and schedule content.
Download Zoom calls and put them in appropriate folders and add links to appropriate
Assist with Content creation and distribution
Gather Testimonials from groups and put them into the appropriate folders
Assist with Facebook Ad reporting
Assist with Course Management – quality checks and uploading to Members area
Light video edits for content redistribution
Update, manage and maintain Google drive documents
Seek Public Relations opportunities
Liaise with the team as necessary
Refer to Standard Operating Procedures (SOPs ) where applicable, and follow In house project management systems.
Create, Record and update (SOPs) for routine tasks
Report to Employer any concerns or issues
Ad Hoc tasks assigned via task management system Asana

In your application, please provide the answer to 2+5 =
Experience with the following platforms will be highly desirable
Asana
Go High Level
Zoom
Google Docs
Google Sheets
Slack

Wage/Salary is in AUSTRALIAN DOLLARS
20 hours per week with the potential to go to full time