Tidy Nest is an award-winning professional organizing, relocation management and home management business servicing New York, Connecticut and Southern Florida (USA). We are experts in creating order and efficiency. We help clients declutter and organize their personal and professional spaces including homes, offices and digital spaces. Our goal is to create spaces that are not just organized, but also conducive to productivity, comfort, and peace of mind.
Tidy Nest is seeking a highly organized and proactive Virtual Assistant to support the day-to-day operations of our growing business and its co-founders. This role is crucial for maintaining organization and efficiency within the company. The ideal candidate will be adept at managing multiple tasks and will have strong communication and administrative skills.
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RESPONSIBILITIES
* Maintain calendars for the business and its 2 co-founders, ensuring all appointments and meetings are up-to-date.
* Respond to incoming inquiries using FloDesk.
* Maintain and update distribution lists using Google Sheets, FloDesk, and CRM systems.
* Create and manage workflows in our CRM & Work Management system, Monday.
* Update client information and project details in Monday.
* Send client communications using Gmail and/or FloDesk templates.
* Coordinate and schedule on-site projects for clients.
* Manage onboarding processes for new clients.
* Monitor the office email inbox and voicemail box and respond as needed.
* File receipts for monthly bookkeeping.
* Conduct industry research to support business development and strategy.
* Update and manage client invoice documents.
* Log employee hours for weekly payroll processing.
* Monitor press inquiries and record and track press mentions.
* Respond to messages promptly and professionally (email, phone, text).
* Manage task lists for the 2 co-founders to ensure all projects are on track.
* Handle social media management when needed.
* Update website using SquareSpace, including testimonials, press mentions and blog posts.
* Perform administrative tasks and provide administrative assistance as needed.
* Engage in project management to oversee and ensure the completion of key tasks.
* Conduct data entry tasks accurately and efficiently.
* Personal administrative tasks include, but are not limited to, scheduling appointments, making dinner reservations, arranging travel plans, overseeing household management activities such as scheduling repairs and maintenance, coordinating health and wellness appointments and purchasing gifts and essentials.
QUALIFICATIONS
* Proven experience as a Virtual Assistant, Administrative Assistant, or similar role.
* Strong familiarity with office management systems, including , GSuite.
* Excellent communication and interpersonal skills.
* Ability to handle multiple tasks while maintaining attention to detail.
* Proficiency in data entry, management of schedules, and creating organizational systems.
* Self-motivated with a strong work ethic and the ability to work independently.
* Experience in handling confidential information with discretion.
* Demonstrates an eye for detail to ensure precision and accuracy in all tasks.
* Exhibit a strong ability to analyze and resolve issues efficiently and effectively.
* Proficiency in Canva, Calendly, SquareSpace, Google Business
* Exhibit strong time management skills and the ability to prioritize tasks to meet deadlines.
* Work autonomously and initiate tasks with minimal supervision, demonstrating a self-starter mindset.
* Offers a proactive approach to finding solutions and troubleshoot effectively in real-time.
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Company: Sona Labs
Name: Shannon Krause
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