Virtual Assistant

About Shady Cliff Resort:
Nestled by the serene waters of Lake Malone, Shady Cliff Resort offers a blend of tranquility and adventure, providing guests with a unique lakeside experience. From cozy lodge accommodations to thrilling water sports, lakefront dining, and scenic event spaces, our resort is dedicated to creating unforgettable memories for our guests.

Job Description:
We seek a highly organized and dynamic Virtual Assistant to join our team at Shady Cliff Resort. This role requires a proactive individual who can manage various administrative tasks to ensure the smooth operation of our resort activities from a remote setting.

Key Responsibilities:
Financial Management: Handle day-to-day financial tasks using QuickBooks, including but not limited to monitoring expenditures and managing accounts.
This includes proficient, timely, and regular interaction with Shady Cliff Resort’s CPA (Certified Public Accountant) to maintain accountability for reports and tax liabilities/payments.
Bill Payments: Efficiently manage and ensure timely payment of all resort bills.
Booking and Reservation Management: Utilize Lodgify to manage rental calendars and oversee reservations for the lodge. Utilize the TouchBistro POS (Point of Sale) System to manage calendars and oversee reservations for the restaurant.
Reporting: Pull and organize reports from various platforms to assist in decision-making and operational assessments.
Customer Service: To ensure a high level of customer satisfaction, handle inquiries related to our event center and aquatic rentals, take to-go orders, take lodge reservations, and assist with any other guest-related queries.
Scheduling: Manage scheduling for all employees, including tracking time off requests and ensuring compliance with our staffing policies.

Qualifications:
Proven experience as a Virtual Assistant or in a similar administrative role.
Proficiency in QuickBooks, Lodgify, TouchBistro POS, or similar software is highly preferred.
Excellent organizational skills and the ability to manage multiple tasks efficiently.
Strong communication skills and the ability to handle customer inquiries professionally.
Detail-oriented with a high degree of accuracy in all tasks.
Ability to work independently and as part of a remote team.

What We Offer.
Flexible working hours.
The opportunity to be part of a vibrant team that values innovation and quality service.

Application Process:
To apply, please submit your resume and a cover letter explaining why you are the ideal candidate for this position to Click to view. Ensure your documents highlight relevant experience and skills pertaining to the responsibilities and qualifications listed above.

Application Deadline: July 19, 2024
Join us at Shady Cliff Resort and contribute to a team that prides itself on providing exceptional service and a memorable guest experience. We look forward to hearing from you!