Virtual Assistant

Position: Virtual Assistant – Part time (with the opportunity to extend to full time)
Hours: 20 hours per week, Monday–Friday 

Position Objective & Roles/ Responsibilities: 
This is a fantastic opportunity for you to contribute to, and be a part of, a growing business, work in a fast-paced, deadline based environment, providing administration support to clients and other team members.
Ideally you will have remote administrative experience, be highly efficient and be no stranger to excellent communication. You will find this an amazing opportunity to develop and refine your skills within an established business.
Your role will involve:
* managing email enquiries 
* liaising with clients and suppliers
* scheduling appointments
* providing administrative support to other team members (including electronic filing, typing, research etc) 
* Setting up and scheduling of client projects
* archiving projects
* managing the client database
* client follow ups

Your skills and attributes will include:
* A high level of organisational and time management skills
* A high level of English competency in written and verbal communication skills
* Proficiency in Microsoft software, such as Outlook, Word, Excel, Teams and PowerPoint
* Proficiency in Trello, Google and Flodesk
* Social media content and management experience
* A highly motivated attitude, great work ethic and the ability to see what needs doing without needing to be asked
* Professional yet friendly manner
* Ability to follow systems and procedures but also have the confidence to ask questions or discuss alternatives if you see a better way
* Tech savvy, with the ability to research and implement new ideas and systems
* Experience and knowledge to perform general website and integration research

Your knowledge and experience will include:
* At least 3+ years’ experience within a reception/administrative/virtual assistant role or similar
* Knowledge and experience in Design and Marketing Administration is highly desirable but not essential

Our Values
We genuinely care – for our clients and our team members
We do the right thing – we are open, honest and transparent
We play as a team – we are a united front, one team who has each other’s backs, providing guidance and support
We have a no blame culture – we are accountable for our own actions, we don’t blame others – Grab it, Fix it, Own it.
Lifelong learning – we embrace challenges and change, always learning and improving
We celebrate our wins – we are proud of our actions and achievements and show acknowledgement
We are trustworthy – we are respectful of others, their differences and their challenges
We are approachable and understanding – we are professional in our approach to service and culture
We are flexible – while still honouring our own boundaries

Does this sound like you?
If our values resonate with you, and you possess the skills, attributes and experience mentioned above, we would love to invite you to apply for this position.

How to apply: 
To join this expanding design studio, apply now with:
* Your resume or curriculum vitae (CV).
* A letter of application (in your own words, not ChatGPT)
* Include a brief description of your education and work experience as well as introduction of yourself and your interests outside of work.

The process
The application process will be open from 1 January and close 15 January.
We will process applications from 16-22 January, when we will notify you whether or not you have been successful to the interview round.
Interviews will take place in the last week of January and we would like the successful applicant to be able to start at the beginning of February.