Virtual Assistant

About Us:
We are a dedicated home care agency committed to providing exceptional care and support to our clients and caregivers. Our mission is to improve the quality of life of those we serve, and we believe that our team is the key to achieving this. We seek a proactive and detail-oriented Virtual Assistant to join our dynamic team.

Job Responsibilities:
Administrative Support: Manage daily administrative tasks, including scheduling, data entry, and maintaining client records.
Communication: Handle phone calls, emails, and other communications in a professional and timely manner.
Appointment Coordination: Schedule and confirm nurses for client and caregiver visits.
Document Management: Organize and maintain electronic files, ensuring all documentation is up-to-date.
Client Support: Assist in addressing client inquiries and resolving issues promptly and efficiently.
Social Media Management: Maintain and update the agency’s social media profiles and create content to engage with the community.
Billing and Invoicing: Assist with preparing and processing invoices and tracking payments.
Report Generation: Compile and generate reports as needed for management review.

Requirements:
Experience: Proven 1-2 years experience as a Virtual Assistant or in a similar role.
Ability to work on Eastern Standard Time.
Technology: Reliable internet connection and a functional home office setup.
Education: A degree in Business Administration, Healthcare Management, or a related field is preferred.

Skills:
Strong organizational and time management skills.
Excellent written and verbal communication skills in English.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with social media platforms and SOCi, along with basic content creation.

Attributes:
High level of integrity and confidentiality.
Strong attention to detail and accuracy.
Ability to work independently and as part of a team.
Proactive and able to handle multiple tasks simultaneously.

Benefits:
Competitive salary
Flexible working hours
Professional development and training
Supportive and collaborative work environment

How to Apply:
Interested candidates are invited to submit their resumes and cover letters detailing their relevant experience and why they are a good fit for this position using the subject line “Virtual Assistant Application—[Your Name].”

We look forward to welcoming a new member to our team who shares our commitment to excellence in home care. Thank you for your interest in joining us!