Virtual Assistant

We are currently seeking a highly skilled and proactive virtual assistant to join our dynamic remodeling and construction company. Specializing in kitchen, bath, and basement renovations, we are poised to expand our services into insurance restoration work and roofing. This role is crucial for someone who can seamlessly integrate into our fast-paced environment, demonstrating a blend of administrative prowess and exceptional customer service.

**Key Responsibilities:**
– **Client Communication:** Act as the first point of contact for our potential clients. This involves making outbound calls to gather project details, answering inquiries with professionalism, and setting appointments that align with our team’s schedules.
– **Financial Transactions:** Efficiently handle invoice payments by coordinating with clients to ensure timely collections. You will also be responsible for the creation and dissemination of detailed estimates and invoices, ensuring they are accurate and reflective of our services.
– **Social Media Management:** Create and manage our company’s social media profiles. This includes generating engaging content that reflects our brand’s values and services, responding to comments, and growing our online presence to attract new clients.
– **Administrative Support:** Assist with daily administrative tasks, which may include scheduling meetings, managing emails, and maintaining project files to ensure everything is organized and accessible.

**Qualifications:**
– **Language Proficiency:** Applicants must have a C2 mastery level of the English language. The role demands exceptional oral and written communication skills, as conveying information accurately and effectively is paramount in virtual settings.
– **Interpersonal Skills:** Strong interpersonal skills are essential. You’ll need to build rapport with clients and team members alike, ensuring clear and constructive communication at all times.
– **Technical Savvy:** Proficiency in office software, social media platforms, and the ability to quickly learn new tools is required. Familiarity with construction or remodeling terminology is a plus but not mandatory.
– **Organizational Skills:** Exceptional organizational and time-management skills, with the ability to prioritize tasks effectively and meet deadlines without compromising on quality.

This virtual assistant role is more than just an administrative position; it’s an opportunity to be a vital part of a team that transforms spaces and lives. Communication is the cornerstone of success in this role, as you will be our voice to the outside world and the glue that holds our internal processes together. If you are a self-starter, eager to learn, and ready to take on a variety of tasks in a changing and growing sector, we would love to hear from you.