Virtual Assistant

I am seeking a reliable and experienced Administrative Assistant to support my coaching business. Initially the role will require around 2 hours per day, 5 days per week. Hours may be extended in future as the business grows and the role expands.
About The Business
I run a coaching and consulting business online. I am based in Australia. My focus and areas of expertise are in treating childhood trauma, the “mother-wound”, and social anxiety, particularly in persons on the autism spectrum and/or ADHD. Many of my clients will be emotionally sensitive and your discretion and compassion will be highly regarded.
The Opportunity
Initially the role will be focused upon social media growth, with the view to expanding to a broader range of duties in due course. In time, you will be responsible for helping with marketing, client liaison and management, maintaining the website, e-marketing, social media, and general administrative duties.
Roles & Responsibilities
The role requires the following:
Proficient with LinkedIn, Facebook and Instagram
Increase social media reach and followers/subscribers
Invite clients to our Facebook groups
Manage social media content distribution
Regularly transferring email content to various social media platforms
Transfer data from Facebook into an Excel spreadsheet
Refer to documents on Google drive and update as necessary
Manage our Gmail account
Ability to call clients if required
Create graphics on Canva
Send emails
Liaise with clients via chat messenger systems
Generate client lists for follow up
Potential for Future Growth
This role is expected to expand in the near future to include the following duties:
Transfer data from Excel sheets and upload into Salesforce
Produce spreadsheets in Salesforce
Management of e-marketing schedule
Upload questions from ‘Jotform’ into Salesforce and collate client data
Maintain and update the company website
Transfer new lead data from Jotform and put them in Kajabi and Salesforce
Generate client reports
Use Kajabi to type up and send out emails to our database
Please note: this position description serves to illustrate the scope and responsibilities of the position and is not intended to be an exhaustive list of duties. You will be expected to perform other job related tasks requested by Management and as necessitated by the development of this role and the development of the business.
Skills Sought
Essential Requirements:
Good command of written and verbal English skills
Professional communication skills
Proficient with the following software/social media:
Gmail
Google drive
Facebook
Linked In
Instagram
Twitter
Canva
MS Excel
Additional Skills:
Having skill/experience with the following software platforms is not immediately necessary but will be highly regarded:
Photoshop
LinkedIn messaging
LinkedIn network building
Hootsuite
Salesforce
Trello
Jotform
Kajabi
Facebook Ad Campaigns
About You:
I am looking for someone that is:
Proactive in taking ownership of your workload
Open to direction
Flexible with regard to your hours
Punctual and reliable
Honest and proactive
Able to join regular Zoom meetings at a pre-arranged time.
Able to commit to 10 hours a week with view to increase over time
Proficient in English with Excellent communication skills
Experienced in the software/platforms listed above
In addition, the ideal candidate will have:
A positive and friendly attitude
Strong attention to detail
Ability and willingness to learn and grow
Strong organisational skills
Excellent verbal skills and professional phone manner
KEY PERFORMANCE INDICATORS (KPI’S):
Complete administration tasks on time
Deal with clients, suppliers and other employees professionally at all times
Track daily, weekly and monthly tasks
Make this role your own, and grow with the business. Flexible remote hours, work within your own schedule.