Virtual Assistant

**Company Background:**

—

**2nd Chance Transitional Housing**

Founded over two decades ago, 2nd Chance Transitional Housing is a family-owned enterprise dedicated to making a difference in the lives of many. With a strong commitment to community and well-being, the company provides transitional and independent living solutions for individuals seeking a fresh start and a supportive environment. Over the years, 2nd Chance Transitional Housing has built a reputation for its compassionate approach, understanding each individual’s unique challenges and offering tailored support to help them transition to a more stable phase of life. Their longevity in the business stands as a testament to their unwavering dedication and the positive impact they’ve had on countless lives.

**Overview:**

2nd Chance Transitional Housing seeks a dedicated, proactive Virtual Assistant to support our growing team. As we continue to make a difference in the lives of many, we require an individual who can manage administrative tasks efficiently, ensuring smooth operations within our organization. The ideal candidate will be proficient in Microsoft Excel and Word, possess excellent communication skills and can work independently with minimal supervision.

—

**Key Responsibilities:**

1. **Administrative Support:**
– Organize, manage, and maintain digital files and documents related to residents and housing facilities.
– Schedule and coordinate appointments, meetings, and events with stakeholders and residents.
– Handle email correspondence, categorizing and responding to inquiries from potential residents, partners, or community members.
– Draft and format documents, reports, and newsletters to inform the community about company updates.
– Create, update, and analyze data in Excel spreadsheets, tracking resident progress, housing availability, and other relevant metrics.

2. **Research & Reporting:**
– Conduct detailed internet research on best practices in transitional housing and independent living.
– Compile and present research findings to the management team, suggesting improvements or new initiatives.
– Stay updated with industry trends, government regulations, and available grants or funding opportunities.

3. **Communication:**
– Serve as a liaison between the management team and external stakeholders, ensuring clear and timely communication.
– Draft and send newsletters or updates to residents, partners, and the broader community.
– Attend virtual meetings, taking notes, and providing input when necessary.

4. **Financial Tasks (if applicable):**
– Assist with invoicing for housing fees or services.
– Track and follow up on outstanding payments or financial aid applications.

—

**Qualifications and Skills:**

– Proficient in Microsoft Excel and Word.
– Strong internet research skills.
– Excellent communication skills, both written and verbal.
– Ability to work independently and take initiative.
– Quick learner with the ability to adapt to new tools and software.
– Strong organizational and time management skills.
– Experience with invoicing and financial tracking (preferred).

—

**How to Apply:** Interested candidates should send their resume, a brief cover letter, and any relevant portfolio items to TYPE #209 in the subject line of their message.