Virtual Assistant

Location: Remote

About Us:
Aro Ha Wellness Retreat is dedicated to “Supporting life transformation through adventurous experience.” We are a wellness retreat that combines yoga, massage, hiking, plant-based food, and holotropic breathwork. Our core mission is to curate a safe, effective, and authentic environment that nurtures our inherent vibrancy. Join us in supporting the exploration of human potential.

Role Overview:
We are seeking a motivated and organized Virtual Assistant to join our team. This role starts as part-time with the potential to become full-time based on performance and skillset. You will be responsible for a variety of administrative tasks to support our wellness retreat, online store, online programs, and coaching services.

Key Responsibilities:
• Email Management: Manage inboxes related to sales and services, distribute emails to the appropriate team members, and draft responses for management.
• Research Projects: Conduct research and compile information for management. Examples include identifying top yoga teachers and analyzing historical booking data.
• Customer Service: Initially handle email inquiries, with potential to manage evening and night phone calls.
• Administrative Support: Assist with various tasks including scheduling (iCal), word processing, spreadsheet management, and document organization (Dropbox).
• Content Management: Assist with basic photo and video editing and manage social media platforms.
• Collaboration: Report to one of three team members, with each project having a designated lead.

Skills and Qualifications:
• Fluent in English (written and spoken).
• Proficient with Mac and Apple platforms.
• Familiarity with Dropbox, spreadsheets, word processing, Zoom, iCal, and Gmail.
• Basic knowledge of photo and video editing software.
• Understanding of social media platforms.
• Strong organizational and problem-solving skills.
• Self-motivated and able to work independently.
• Interest in health and wellbeing is essential.

Preferred Qualifications:
• Moderate proficiency in the software tools mentioned, with a willingness to learn.
• Ability to handle light financial tasks such as invoicing and basic accounting.
• Capability to provide lite tech support as needed.

Working Hours:
• Flexible initial hours, with the potential to move toward fixed times as the role develops.

Additional Information:
• No travel required.

If you are passionate about health and wellbeing and eager to support a dynamic and transformative wellness retreat, we would love to hear from you.