Administration Support | Legal Document Templates Collation | Marketing Assistance
ARE YOU LOOKING FOR A NEW CHALLENGE?
We have an awesome opportunity for an VA superstar to join our small team.
#### To be considered you must include all details requested in Section E below ####
We have well documented procedures in our online portal. You will be working directly with us and not dealing with an outsourcing company.
A THE ROLE
We are looking at an experienced administration officer, with excellent written and spoken English. You will spend your time adding value in administration functions, document template creation and marketing activities.
Our Client Service Mantra is “ACE” – Accurate, Cost-effective and Efficient
This role is Monday to Thursday 8:00 am to 5:30 pm AEST (GMT +10), a total of 36 hours per week.
THE ROLE IS PERFECT FOR YOU IF:
# You love to focus on being productive, and delivering client work to them in a timely manner
# You have a can-do attitude
# You love supporting clients
# You’re organised and strong time managers
# You love to improve your use of technology
# You have a history of clients complimenting you for your attention to detail
# You’re brilliant in working in the Office365 environment
# Your commitment to client confidentiality is paramount
We have clearly documented procedures. We are looking for people to follow our established systems so all staff are producing a similar, high-quality product that will add value to our clients’ businesses.
B SPECIFICS OF THE ROLE
Responsibilities included in this role are:
B.1 TEMPLATE MANAGEMENT – approximately 35% of the role
# Assistance with maintenance of Document Templates using Word Merge features –
B.2 ADMINISTRATION SUPPORT – approximately 35% of the role
# Filing of emails generated by accountants into our document management system
# Assistance in accurate management of incoming and outgoing client records
# Accurate data entry as requested
# Assist with email management for team members
B.3 MARKETING SUPPORT – approximately 30% of the role
# Assist with Marketing activities including collection of email addresses and assistance in social media management
Essential skills and attributes include:
# Six months experience working with an offshore team speaking and writing in English
# Excellent written and spoken English
# Excellent ability in Microsoft Word
# Willingness to be part of a small team and lighten the load of several busy professionals
# Ability and willingness to follow our well-documented procedures
# Ability to understand the end goal of assigned tasks
# Ability to follow verbal and written instructions
# Ability to effectively communicate with team at all levels
# Comfortable to work in an on-screen environment – we run a paperless office
# Client and Team focussed
# Excellent written and spoken English
# Advanced computer skills are essential, and you will be tested prior to interview
There are always opportunities for advancement for star performers.
C WHO ARE WE?
Our CEO has two businesses – Cascade Accounting & Tax and Wise Owl Legal. This role will work across both businesses. We value people who are self-motivated, great communicators and keen to learn new things. Process automation is paramount, and you need to have a can-do attitude towards computers.
D WORK SCHEDULE AND HOLIDAYS
The role is 36 hours per week, working Australian Hours.
We have a Christmas shutdown, generally of about 2 weeks.
PERKS AND BENEFITS
We pay in PHP directly to your bank account every second week for the preceding fortnight.
On completion of your 6 months’ probation, you will be entitled to pro-rata of 13th month pay.
For full time people working 36 hours per week your leave benefit is 15 days annual leave and 7 days sick leave; 10 days of gazetted Australian Public Holidays (Brisbane).
E HOW TO GET OUR ATTENTION
To apply for this rewarding opportunity, submit your application to with the subject line “VA Superstar – ”
Our scanning is generally fairly fast. If you get our attention, we will send you some short personality tests and some written questions before inviting you to an interview.
To apply for this rewarding opportunity, you need to include:
1) Current Resume
Your resume that includes all work and study in the last 5 years plus a summary of any prior work. We are interested in all of your work, not just the highlights you think apply.
2) A covering letter that tells me about:
a) When you realised you had a passion for working as a Virtual Assistant and how that happened;
b) An example where you have worked in English and had significant contract with people outside the Philippines;
c) An example of how your attitude toward technology has added value to a work/study situation
d) An example of Your skills to manage assigned tasks and meet deadlines;
e) The best thing you have done in each Word & Excel and how you added value to the project this task was part of;
f) Your favourite subject you have studied and what you liked about it and the strategies you used to achieve success;
g) An example of your can-do attitude solving a problem.
3) A Short Video
Please make a short video of 30-60 seconds using your mobile phone, and show us your dedicated workspace and how the things in your workspace make you more productive. Tell us how you are going to keep your work space confidential from other members of your household and maintain our client’s confidentiality.
Our websites are:
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APPLY FOR THIS JOB:
Company: First Class Store Ltd
Name: Karen McDonald
Email: