Virtual Assistant

About Allure Limousines:

Allure Limousines is Perth’s premier luxury transportation provider, committed to delivering exceptional service and unforgettable experiences for our clients.

We are a growing company with a dedicated team, and we are seeking a highly motivated and organized individual to join us as the Virtual Assistant to our CEO.

About the Role:

As the Virtual Assistant to the CEO, you will play a critical role in supporting the CEO and ensuring the company’s smooth operation. You will be a trusted point of contact, providing proactive and efficient administrative and operational support.

This is a remote position requiring a dedicated workspace and a reliable internet connection and phone line.

Responsibilities:

• Executive Support:
Manage the CEO’s calendar and schedule meetings and appointments.
o Prepare meeting agendas and materials, ensuring timely distribution.
o Respond to inquiries and requests directed to the CEO promptly and professionally.
o Maintain confidentiality and discretion regarding all matters related to the CEO and the company.
• Administrative Support:
o Draft and proofread correspondence, documents, and reports.
o Manage email and phone calls, filtering and prioritizing messages for the CEO.
o Coordinate with various departments within the company to ensure seamless communication and collaboration.
•
Customer Service:

o Provide exceptional customer service over the phone and email, addressing inquiries and resolving issues promptly and efficiently.
o Maintain accurate and up-to-date client information.
o Proactively follow up with clients to ensure their satisfaction with our services.
• Technology & Systems:
o Proficient in Limo Anywhere software for managing reservations, bookings, and dispatch operations.
o Proficient in MS Outlook for email management and scheduling.
o Proficient in AUTOsist for customer relationship management and task automation.
o Experience with Pipeline Pro or similar CRM systems is highly desirable.
o Comfortable learning and adapting to new technologies and software.

Qualifications:

• Minimum 3 years of experience as a Virtual Assistant or in a similar administrative role.
• Exceptional customer service skills, with a focus on building rapport and exceeding expectations.
• Strong written and verbal communication skills, with the ability to communicate clearly and concisely in a professional manner.
• Excellent organizational skills and the ability to manage multiple tasks efficiently and prioritize effectively.
• Proficient in MS Office Suite (Word, Excel, Outlook) and other relevant software.
• Ability to work independently with minimal supervision and take initiative.
• Highly motivated, self-directed, and results-oriented.
• Ability to maintain confidentiality and discretion.
• Reliable internet connection and dedicated workspace.
• Availability Monday-Friday 8am – 4pm AWST.

To Apply:

Please submit your resume and cover letter outlining your skills and experience. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We look forward to hearing from you!