Virtual Assistant

Job Title: Virtual Assistant

Company Name: Stylist Factory Beauty Barber Agency

Location: Remote/Work from Home

About Us:
Stylist Factory Is a fast-growing Software as a Service (SaaS) company that provides innovative solutions to the Beauty Barber Industry. We are passionate about empowering businesses to succeed with our cutting-edge technology and user friendly platform.

Job Summary:
We are seeking a reliable and proactive Virtual Assistant to join our team and assist with various administrative and customer-oriented tasks. As a Virtual Assistant, you will play a crucial role in ensuring seamless operations and delivering excellent customer experiences. This is a remote position, and you will have the opportunity to work from the comfort of your own home.

Responsibilities:
– Provide outstanding customer support by promptly responding to customer inquiries and technical issues via email, chat, and ticketing systems.
– Schedule and manage appointments, meetings, and events for the company’s team members.
– Perform data entry and maintain accurate records in our CRM system and other databases.
– Conduct market research to gather information about competitors, industry trends, and potential partnership opportunities.
– Assist with content creation, such as blog posts, social media content, and email newsletters.
– Manage social media accounts, engage with followers, and monitor social media trends.
– Help with email marketing campaigns, including content creation and sending emails to customers and prospects.
– Handle administrative tasks like file organization, document preparation, and email management.
– Support lead generation efforts by identifying and gathering contact information for potential customers.
– Assist in creating user guides, help center articles, and other user documentation.
– Collaborate with the team to coordinate webinars, virtual events, and other company initiatives.
– Generate basic reports and perform data analysis using spreadsheets or other tools.
– Provide basic bookkeeping support, such as expense tracking and invoicing.
– Perform other tasks and duties as assigned.

Requirements:
– Proven experience as a Virtual Assistant or in a similar administrative role.
– Excellent written and verbal communication skills.
– Strong organizational and time management abilities.
– Basic knowledge of social media platforms and content creation is desirable.
– Ability to work independently and manage priorities effectively in a remote work environment.
– Strong attention to detail and accuracy in data entry and record-keeping.
– A proactive and adaptable mindset with a willingness to learn and grow with the company.
– Familiarity with using office software systems is a plus, such as:

Google Workspace
Canva
Trello or Monday
Active campaign
Zapier
Jotform

How to Apply:
If you are an enthusiastic and self-motivated individual looking to contribute to a dynamic SaaS company, we’d love to hear from you! Please submit your resume, a cover letter detailing your relevant experience, and any other relevant materials to Stylist Factory.