Virtual Assistant

Responsibilities:

Sales and Client Management Support
– Update and maintain sales, payment, and client trackers accurately
– Schedule and follow up on Handraiser appointments
– Assist in client communication and support as needed
Administrative Tasks
– Update and maintain various trackers and spreadsheets
– Organize and schedule tasks for the team
– Handle miscellaneous administrative tasks as assigned
– Email and Calendar Management
Manage and organize email inboxes for the team
– Filter and prioritize emails, forwarding important messages to relevant team members
– Respond to general inquiries and schedule appointments as needed
– Manage team calendars, schedule meetings, and send reminders
Data Entry and Record-Keeping
– Enter data into various systems, such as CRM and project management tools
– Maintain accurate and up-to-date records of client information and interactions
– Assist in preparing reports and analyses as required
Communication and Collaboration
– Communicate effectively with team members and clients via email, chat, and video conferencing
– Participate in team meetings and contribute to process improvements
– Maintain confidentiality of sensitive information

Requirements:
– Proven experience as a Virtual Assistant or in a similar administrative role
– Strong organizational and time management skills
– Excellent attention to detail and accuracy
– Excellent written and verbal communication skills in English
– Ability to work independently and manage multiple tasks simultaneously
– Proactive and solutions-oriented mindset
– Reliable high-speed internet connection and personal computer
– Availability to work part-time (approximately 15 hours per week) with flexibility (needs work according to the Australia timezone)

Technical Requirements
– Familiarity with platforms such as Slack, Outlook, Google Drive, WordPress, Klaviyo , Canva, Notion, ChatGPT and Opus Clip is advantageous. However, training will be provided.

What we offer
? Extensive learning and development opportunities in E-commerce
? Flexible working arrangements
? Supportive leadership
? Commitment to diversity and inclusivity in the workplace
? Ability to progress to a full time role