Virtual Assistant

Summary
The purpose of this position is to answer calls for “Go Mini’s” portable storage (9a – 5p CST -USA), quoting rates, answering questions, and booking units for delivery.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Answer calls inquiring about Go Mini’s portable storage containers
• Add new call in prospects, customers, & vendors into GM1 system
• Schedule units sold for delivery in GM1 System
• Enter information from all incoming offer emails into GM1 system
• Enter Prospects into out GM1 systems for the location managers when needed
• Initiate outbound calls to leads created by customer online to request quotes, answer any additional questions and convert lead to a sale.
• Pull information from zoominfo for the sales team when requested
• Add prospects to Zoho system as needed
• Assist on Excel spreadsheets and pull and organize data (special projects)
• Assist with account changes in GM1 (Customer Maintenance)

Characteristics and Competencies Required
The successful candidate is:
• A professional both with internal and external customers
• A high-output producer. They have a high sense of urgency to get things done
• Highly organized with great attention to detail
• Accountable, takes responsibility for assigned responsibilities.
• A good listener and clear communicator

Qualifications (The requirements listed below are representative of the knowledge, skill, and/or ability required.):

Language Skills
Ideal candidate has the ability to read, analyze, and interpret general business periodicals in the English language. They have the ability to read and write business correspondence, and procedures in the English language. They also have the ability to effectively present information and respond to questions from groups of managers and peers in the English language.

Mathematical Skills
Ability to perform weight conversions. Candidate has the strong ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Computer Skills
To perform this job successfully, an individual should have strong knowledge of computer use. Experience with MS 365 is preferred. Candidate must have strong data entry skills within complex systems.