Virtual Assistant

At Cleancation, we are dedicated to providing top-notch cleaning services with a smile. As our business grows, we are looking for a highly organized and motivated Virtual Assistant to join our team and help manage our increasing administrative workload. The perfect candidate is hardworking, takes initiative, and can work both individually and as part of a team. If you’re looking to grow in your career, we develop our employees to perform their jobs with passion and efficiency.

Job Description:
We are seeking a Virtual Assistant to provide comprehensive administrative support to our team while working remotely. As a Virtual Assistant, you will handle various tasks including appointment setting, customer follow-ups, invoicing, and light social media management. We offer opportunities for career growth and are committed to developing our employees.

Required Availability:
The assistant is expected to be available from 8:00 AM to 11:00 PM Eastern Standard Time (EST), Monday through Friday. This aligns with our team’s core working hours and ensures effective collaboration across all tasks.

Responsibilities:
– Appointment setting
-Follow up with customers post-sales transaction
– Before, during, and after service follow-up with clients
– Before, during and after service follow up with field technicians
– Invoicing clients
– Payment collection
– Review management
– Updating business listings and social media
– Creating and managing social media content
– Monitoring client chat conversations and text messages
– Standard operating documentation
– Performing other administrative tasks as required

Requirements:
– Proven experience as a Virtual Assistant or in a relevant administrative role
– Excellent written and verbal communication skills
– Strong organizational and time management skills
– Proficient in Microsoft Office Suite and Google Workspace
– Familiarity with social media platforms
– Ability to work independently and manage multiple tasks
– High-speed internet connection, a reliable computer and headset
– A positive attitude and a willingness to learn

Preferred Qualifications:
– Experience in the cleaning industry is a plus but not required
– Knowledge of project management tools like Slack or Microsoft Teams
– Familiarity with CRM software

Benefits:
– Part-time hours (10 – 15 hrs per week) with opportunity to grow to full time
– Remote work opportunity
– Supportive team environment

How to Apply:
If you are interested in this position and meet the above requirements, please send your resume and a brief cover letter. In your cover letter, tell us why you would be a great fit for our team. We look forward to hearing from you!