Virtual Assistant / Account Manager

We are new, boutique Virtual Assistant Agency, with a goal to empower service businesses to leverage incredible remote talent to grow their business, and elevate their customer experience.

This role is supporting the CEO and will be heavily involved operationally as the business is still new and looking to grow. There is room for a lot of learning and growth in this position.

We are building an incredible team of Virtual Assistants and Executive Assistants. We will provide training and ongoing support in whatever capacity is needed for you to excel in our company.

We are looking for the right person, not only for experience. If you are extroverted, love learning new things, can be coached easily and have great energy, please keep reading!

This job will grow and change as the company grows, a variety of different tasks will be required, if you enjoy and are flexible to learn new skills and excel at research/learning/technology.

Below is a summary of what to expect:
• Efficiently organize and manage documents and files.
• Manage information for marketing and sales campaigns through a CRM system (High Level).
• Handle financial tasks such as creating statements, invoices, tracking payments, and recording company expenses.
• Social media posting.
• Website updates
• Client support via live website chat, email, phone, social media.
• Support with hiring – posting job descriptions, sorting through resumes.
• Working with clients to ensure they are onboarded properly to our systems.
• Monitor projects, facilitate internal communication, and maintain organized company data.
• Coordinate team calendars, prevent scheduling conflicts, and ensure timely and prepared client meetings.
• Manage incoming calls, make outbound calls for appointments.
• Respond to emails, follow up on correspondence, and organize inboxes.
• Create Standard Operating Procedures (SOPs).
• Ad hoc tasks as needed.

Qualifications:
• Minimum 6 months to 1 year of experience as a Virtual Assistant.
• Completed Senior High School and at least 18 years of age.
• Exceptional English and communication skills through phone, email, and instant messaging.
• Strong organizational and time management skills.
• Ability to work during graveyard shifts.
• Tech-savvy with familiarity in desktop sharing, cloud services, and VoIP technologies.
• Proficiency in word-processing software and spreadsheets (e.g., MS Office, Google Workspace).
• Knowledge of online calendars and scheduling (e.g., Google Calendar).
• Proactive attitude and willingness to undergo training.

Technical Requirements:
• USB Headset with Noise Cancellation feature.
• Working Webcam.
• Computer with a minimum 1.8 GHz processor and at least 4GB RAM.
• Main Internet Service Speed: at least 25 Mbps cable connection.
• Backup Internet Service Speed: at least 10 Mbps.

In the subject-line of your application, please write the words “work from home”. We are looking for someone who ideally has experience with Go High Level which is our CRM. Please list any and all CRM, bookkeeping, email or project management softwares you have experience with at the top of your resume.

Benefits:
• Job Security and Stability.
• Paid Training.
• Inclusive Culture.
• Upskilling Opportunities.
• 100% Work-From-Home.
• Exceptionally Supportive Team.
• Opportunities for Career Growth.
• Fun Work Environment.
• Holiday Pay.

Schedule: Canadian work hours (40 hours per week) Monday to Friday. Hours to be discussed, but similar to 9am – 5pm PT.
Location: Remote, work from home.
Salary: PHP 26,000 per month, with room to grow as the business grows
Note: Only qualified candidates will be invited for assessments and interviews.