Looking for a Customer Service Superstar!
Pay: $4USD/hr
Length of job: Long Term
Hours: Starting at 10hrs/week (with opportunity for full-time 40hrs/week)
Deadline to apply: Friday, February 10, 2023 at 11:59pm ET
Start date: ASAP
Overview:
Pet Boss Nation, a leading business coaching company for pet industry professionals, is seeking a customer-focused and detail-oriented virtual assistant to join our remote crew.
As a virtual assistant, you will play a vital role in delivering outstanding customer support, speedily handling email inquiries, managing client billing with precision, and resolving technical issues with ease. Apply now and become a key player in our mission to help local pet business owners turn their passion for pets into a profitable business.
What we’re looking for:
-A seasoned virtual assistant with at least one year of experience under your belt.
-A customer service superstar with an unwavering commitment to delivering a delightful experience.
-A problem solver with an innate talent for resourcefulness and creative solutions.
-A master of email organization, able to keep your inbox streamlined and tidy.
-An efficiency guru, able to work at lightning speed and prioritize tasks with ease.
-Proficiency in Google Business Suite required; Ontraport and Airtable a plus.
-Fluent in spoken and written English and availability during Eastern Standard Time or Central Standard Time working hours 9am-6pm.
What you’ll do:
-You’ll be in charge of our company email inbox and handle customer inquiries with your polished and professional approach.
-With a close attention to detail, you’ll smoothly handle client billing, efficiently process payments, and keep accounts up to date.
-When technical challenges arise, you’ll be the solution-seeker, quickly resolving portal login issues and providing customers with top-notch assistance.
-You’ll also be a master of administrative tasks, swiftly executing data entry and organizing emails with ease.
Depending on your skills and availability, we may call on your help for other projects as well!
We use the following software: Google Suite, Ontraport, Airtable, Canva, WordPress, YouTube, Instagram, Facebook, Pinterest, TikTok, Dropbox, Slack, Zoom, Stripe, and more! Training is available for the right candidate on any of the above platforms.
If you’re a virtual assistant that meets the above qualifications and is interested in working with a top influencer in the field of pet business education, business success, and the best community for pet business owners, we want to hear from you!
To apply, please submit an application here: /yVp8dq2AT1gjrghs6
APPLY FOR THIS JOB:
Company:
Name: Jolanta Smulski
Email: