Virtual Assistant (Email)

**About Us:**
Andren Homes is a growing yet top-rated local property management company, dedicated to maintaining exceptional service for property owners and tenants alike. Even after a transaction has concluded, our commitment to customer service remains unwavering, as we view our clients as lifelong friends. Our mission is clear: to act with kindness, to move with integrity, to believe in hard work, and to put our community first. We take pride in our professionalism, integrity, and efficiency in all facets of our operations. As we continue to grow, there are abundant opportunities for career advancement within our organization. Join our dynamic team and become part of our exciting journey towards success!

**Job Overview:**
We are seeking a Virtual Assistant (Email) to join our team remotely. The primary responsibility of this role is to manage email campaigns and follow-ups to our client database using our CRM system (Lofty). The Virtual Assistant will be responsible for sending properties that fit the leads’ criteria, scheduling showings, and coordinating appointments with the team’s calendars.

**Key Responsibilities:**
– Manage email campaigns and follow-ups to our client database using our CRM system (Lofty).
– Send properties that match the leads’ criteria and interests, ensuring accuracy and relevance.
– Schedule showings and appointments with leads, coordinating with the team’s calendars.
– Communicate effectively with clients via email, providing information, answering inquiries, and addressing concerns.
– Collaborate closely with the real estate team to ensure smooth communication and efficient workflow.
– Maintain accurate records of client interactions and update CRM system accordingly.

**Qualifications:**
– Proven experience as a virtual assistant or in a similar role.
– Excellent written communication skills, with a strong command of the English language.
– Proficiency in using email platforms and CRM systems (experience with Lofty CRM is a plus).
– Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
– Attention to detail and accuracy in data entry and communication.
– Ability to work independently and collaboratively within a remote team environment.