Location: Australia (work from home)
About Us: Join our thriving medical practice dedicated to providing top-notch care and support to our patients. Our team is committed to creating a welcoming and efficient environment, ensuring each patient receives the personalized attention they deserve. As we continue to grow, we are seeking a Virtual Assistant who shares our values of empathy, professionalism, and excellence in healthcare. We are in the same time zone as Philippines which means that you will be working regular hours.
Key Responsibilities:
Intake of New Patients and Referrals: Act as the first point of contact for new patients and referrals, ensuring a smooth and welcoming onboarding process.
Appointment Management: Handle scheduling, rescheduling, and cancellation of appointments. Send timely reminders to patients to enhance attendance rates and practice efficiency.
Communication: Respond promptly and professionally to phone calls, emails, and texts from patients and other healthcare professionals, maintaining confidentiality and compassion at all times.
Document Management: Obtain, prepare, proof read, and review preliminary medical documents such as consultation letters and reports. Ensure accuracy and completeness to support patient care and treatment planning.
Data Management: Accurately enter and update patient demographics and other critical data in our practice management software. Attention to detail is paramount to maintain high-quality patient records.
Prescription and Test Management: Efficiently send out scripts, blood test forms, and other necessary test forms through our software system, ensuring patients receive the required information without delay.
We Are Looking For Someone Who:
Demonstrates exceptional empathy and interpersonal skills, with the ability to interact effectively with patients, team members, and healthcare professionals.
Exhibits outstanding organizational and time-management skills, capable of multitasking in a fast-paced environment.
Possesses a keen eye for detail, with a zero-error orientation in all tasks.
Has previous experience in a medical or healthcare setting (preferred but not mandatory).Is proficient in using medical practice management software and has strong computer excellent communication skills, both written and verbal.
Can work independently, taking initiative and ownership of tasks.
Why Join Us?
Be part of a supportive and passionate team dedicated to making a difference in patients’ the flexibility of remote work, allowing for a healthy work-life in meaningful work in a role that is critical to the smooth operation of our medical for professional growth and development in the healthcare sector.
Application Process: If you are passionate about healthcare and have the skills and attributes we are looking for, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the ideal candidate for this position and how you can contribute to our practice’s mission. Please be sure to provide a detailed resume as part of the application process and also specifically mention your current roles, current remuneration and expectations regarding remuneration. Applications without these mandatory details will not be considered.
We are an equal opportunity employer and value diversity at our practice. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
APPLY FOR THIS JOB:
Company: Cape Collective Ltd
Name: CardioImaging
Email: