Virtual Assistant For Calendar Management

This job is easy. No stress. No thinking needed.

Requirements:

1. Reliable and fast Wi-Fi
2. 7 days a week
3. USA time zone (9am EST – 6pm EST)
4. English speaking

Initial Setup:

1. Create a Google Gmail email (if you already have one, go to the next step)
2. Send me your Google Gmail email address
3. I will share my Gmail Calendar with you
4. Accept the Gmail Calendar invitation

Daily Setup:

2. Login online to Click to view application.
3. Login online to Google calendar.
4. Go to the inbox in Click to view.

Here is what you will do three times a day, 7 days a week. The same 3 tasks.

(Times are USA Eastern Time or Australia Sydney NSW Time.)

Part A: – Confirming Calls

1. View call booking time and triager name from SCHEDULED email.
2. Change time in [Client – Account – A – Confirm] email to customer time as [9am Tuesday] 3. 3. Change name in [Client – Account – A – Confirm] email to triager name.
4. Send [Client – Account – A – Confirm] e-mail to new ‘Scheduled Calls’ in Click to view inbox.
5. Send [Client – Account – A – Confirm] SMS to new ‘Scheduled Calls’ in the Click to view inbox.
6. Change color for the event on Google calendar to orange.

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Part B: – Acknowledging Replies (Yes, No, Reschedule)

People who reply “Yes” to Part A by SMS or e-mail:
1. Send [Client – Account – B – Yes] email AND [Client – Account – Yes B] SMS.
2. Change color for the event on Google calendar to green.

People who reply “No” to Part A by SMS or e-mail:
3. Delete event on Google calendar.

People who reply “Reschedule” to Part A by SMS or e-mail:
4. Send [Client – Account – B – Rs] SMS AND [Client – Account – B – Rs] email.
5. Delete event on Google calendar.

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Part C: – Managing Diary (calls in Google calendar that are orange only)

1. Open each name in Click to view
2. If Part A email/SMS was sent over 12 hrs ago send [Client – Account – C – Follow Up] SMS.
3. Change color for the event on Google calendar to red and set to ‘free’.
4. If [Client – Account – C – Follow Up] SMS was sent over 12 hrs ago, send [Client – Account – D – Cancel] and delete the event on Google calendar.

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I need someone who can start immediately.