Virtual Assistant for E-Commerce (General Skills)

Virtual Assistant for E-Commerce (General Skills)

Position: Virtual Assistant
Location: Remote
Hours: 8-10 hours per day
Compensation: $3 per hour (starting rate, with potential for increase based on performance)
Contract: Long-term
Days Off: 1 day off per week

About the Role:

We are looking for a skilled and motivated Virtual Assistant with general e-commerce skills to join our team. This is a long-term contract position that requires a commitment of at least 8 hours per day, with the possibility of working up to 10 hours. The ideal candidate will have experience with Shopify, product research, and customer support.

Key Responsibilities:

Shopify Management:

Create, edit, and manage product listings on Shopify.
Ensure the Shopify store is up-to-date with accurate product information and appealing visuals.
Product Research:

Conduct thorough market research to identify trending products.
Analyze competitors and recommend potential products for listing.
Source products from reliable suppliers.
Customer Support:

Respond to customer inquiries via email, chat, and social media.
Resolve customer issues and complaints in a professional and timely manner.
Maintain a high level of customer satisfaction.
Order Processing:

Process orders accurately and ensure timely fulfillment.
Coordinate with suppliers and logistics to manage inventory and shipments.
Inventory Management:

Monitor stock levels and update inventory records regularly.
Work with the procurement team to replenish stock as needed.
Marketing Support:

Assist in executing marketing campaigns, including email marketing and social media promotions.
Help create engaging content for social media and the Shopify store.
Data Entry and Reporting:

Maintain accurate records of sales, inventory, and customer interactions.
Generate regular reports to track store performance and key metrics.
General Administrative Tasks:

Handle various administrative duties as assigned.
Ensure all tasks are completed efficiently and on time.
Qualifications:

Proven experience with Shopify, product research, and customer support.
Strong communication skills, both written and verbal.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and familiarity with e-commerce tools.
Ability to work independently and as part of a team.
Reliable internet connection and a suitable workspace.
What We Offer:

Competitive starting rate with opportunities for salary increases based on performance.
A flexible and supportive work environment.
Opportunities for professional growth and development.
If you are a motivated individual with a passion for e-commerce and a desire to contribute to a growing business, we would love to hear from you. Apply today to join our team!