Home » Customer Support » Virtual Assistant for eCommerce Entrepreneur

Virtual Assistant for eCommerce Entrepreneur

Date Posted —

Type of Work:
Full Time
Salary:
1280
Hours per Week:
40

Job Description

Why Broad Brook Ventures?
Founded in 2020, we are a profitable and rapidly-growing company looking to welcome new amazing individuals to our team. We believe that by nurturing and investing in our people, the path for career growth is limitless. At Broad Brook Ventures, you’ll be given the empowerment to take ownership of your work, asked to voice your opinion and cheered on with every creative approach you take. With paid onboarding & training, amazing culture and competitive pay, we believe that no matter what your background is, with the right amount of effort and dedication you can grow right along with us.

The Role – Virtual Assistant for eCommerce Entrepreneur
We are looking for a virtual assistant to handle administrative tasks and campaigns from a remote position. You will report to the VP of an eCommerce Holding Company. A suitable internet connection, as well as excellent verbal and written communication skills, are a must. We want someone who is self-reliant and proactive in coming up with solutions before asking for help.

Responsibilities:
– Manage email inbox for ecommerce entrepreneur
– Schedule meetings, events and appointments
– Manage accounts payable sheets and pay invoices and save down invoices and receipts
– Manage customer support and interact with customers on multiple platforms
– Organize communication via email, phone calls and Slack (and knowing when to use each)
– Manage and update master resource file and folders
– Maintain complete knowledge of entire company folder structure and know where files should be saved down to and where to retrieve specific files
– Monitor Amazon listings daily to make sure they are live and take action on negative reviews
– Help with the recruiting and onboarding process of future new hires
– Work with other teammates and use AI tools such as to create SOPs for recurring tasks
– Various research tasks and data entry
– Look for opportunities to introduce automation (ie zapier integrations) and implement them where helpful

Requirements:
– High school level education or equivalent
– Superb verbal and written communication skills, including quick responses to messages and tasks
– Ability to multitask and prioritize
– Highly organized
– A can-do attitude and the ability to work autonomously
– Previous experience managing someone else’s inbox
– Previous experience as an executive or virtual assistant
– Proficient with GSuite and related tools, especially advanced gmail tactics

Bonus points
– Previous experience with Amazon Seller Central
– Previous experience reaching out to and recruiting influencers
– Previous experience working in customer service and interacting with customers
– A good eye for design to assist with visual campaigns
– Creative thinker looking for ways to adopt more technologies, including AI

In order for your application to be considered, please send an email to arieh+ with the subject line “OJPH I Love Being A VA! – [include your first and last name]”. In the body of your email please briefly explain why you’d be a great fit for this role as well as a brief description of your favorite television show and why. Additionally, please attach a copy of your resume as a pdf file.

APPLY FOR THIS JOB:

Company: KeyTiger
Name: Arieh
Email: arieh+

Skills