Virtual Assistant for Growing Home Services Company

About Us:

We’re a dynamic home services company with multiple lines of business. We’re looking for an organized and motivated virtual assistant to help us expand our reach and maintain excellent customer service. This is a fantastic opportunity to gain experience in various aspects of business operations while working remotely – and earn bonuses based on your results!

Responsibilities:

Social Media Management:
Create engaging daily posts for our Facebook, Instagram, and Nextdoor platforms, including designing visually appealing graphics or editing photos.
Interact with followers, respond to comments and messages promptly.
Implement outreach strategies to grow our audience, with a focus on generating leads.
Optimize social media profiles for maximum visibility and engagement.
Customer Service:
Answer inquiries via email, phone, or social media, providing helpful information and solutions.
Monitor and respond to company emails in a timely and professional manner.
Schedule appointments and manage the company calendar.
Make reminder and follow-up calls to clients.
Sales Support:
Conduct cold calls to potential customers to generate leads.
Assist with paid Facebook ad campaigns, including monitoring performance.
Administrative Tasks:
Input data into our CRM or other systems accurately and efficiently.
Perform other administrative duties as assigned.
Photography Support (If Applicable):
Promote our photography services to realtors, aiming to generate new clients.
Bonus Structure:

Social Media Leads:
$10 for each service lead generated from organic Facebook or Nextdoor posts that results in a booked job.
$25 for each new door install lead generated from organic Facebook or Nextdoor posts that converts into a sale.
Photography:
$10 for each new realtor client who books a paid photo shoot after their initial contact.
Holiday Lights:
$25 for each closed Christmas light or holiday light installation job.
Skills and Qualifications:

Excellent Communication: Strong written and verbal communication skills in English are essential.
Tech Savvy: Proficiency with social media platforms, scheduling software, email management tools, and basic data entry tools. Experience with graphic design software (Canva, Photoshop, etc.) is a plus.
Customer Focus: Ability to provide friendly and helpful service to clients.
Organization: Strong time management and ability to multitask.
Sales Aptitude: Experience or willingness to learn cold calling techniques is a plus.
Creative Eye: Ability to design visually appealing social media graphics.
Experience: Previous experience as a virtual assistant or in a customer service role is preferred.
Compensation and Hours:

Pay: $5 per hour + bonuses (as outlined above)
Hours: Minimum of 25 hours per week, with potential for more based on performance.
Availability M-F EST/EDT Between 8-8 as needed. (schedule to be worked out during interview)
To Apply:

Please send your resume, a brief cover letter highlighting your relevant experience, and examples of your social media design work (if applicable). Tell us why you’d be a great fit for our team!
Must be available for a video interview for consideration if selected.