Job Description:
Our dynamic handyman business is seeking a tech-savvy Virtual Assistant who possesses excellent communication skills and is interested in utilizing digital tools to improve customer service. This role requires proficiency in Estimate Rocket for job estimation, customer management, and scheduling and expertise in handling customer communications through Gmail, phone (Google Voice), and text. Familiarity with ChatGPT for assisting with customer interactions and estimates is a must. An eagerness to learn and implement digital tools like Zapier, , and Airtable to optimize our customer service process is also appreciated.
Key Responsibilities:
—Efficiently manage customer inquiries and communications via Gmail, phone (Google Voice), and text.
—Utilize ChatGPT for enhanced customer service and estimating support.
—Skillfully handle scheduling and appointment management in Google Calendar.
—Operate Estimate Rocket for accurate job estimating, customer management, scheduling, and invoicing.
—Discover and apply digital tools such as Zapier, , and Airtable for improved customer service workflows.
—Employ Grammarly or similar tools to maintain clarity and professionalism in written communications.
—Undertake additional administrative tasks as required.
Requirements:
—Excellent English proficiency, both in writing and speaking.
—Competence in Estimate Rocket and handling customer communications through Google Voice.
—Willingness to learn and use digital tools like Zapier, , and Airtable.
—Strong organizational skills, meticulous attention to detail, and the ability to work autonomously.
—Available to work 8 AM to 4 PM PST, equivalent to 12 AM to 8 AM Philippine Time.
What We Offer:
— A role in a technologically progressive and dynamic business.
— Potential to grow with the business and step into a manager position.
— A supportive team environment.
— Competitive salary.
We are eager to welcome a new member to our tech-adept team! To apply for this exciting role, please send your application to . In your email, we encourage you to highlight how you have used your relevant experience and skills that align with the above requirements. Do list your experience with the tools listed. Additionally, we would love to hear about your vision and approach to customer service and technology. Please describe how you believe you can contribute uniquely to our team, emphasizing any specific experiences or ideas you have that could enhance our customer interactions and digital processes. Share your enthusiasm for technology and, if applicable, any previous successes or challenges you’ve encountered in similar roles. We look forward to understanding your professional capabilities, creative thinking, and how you envision being part of our dynamic team’s growth and success.
Cheers!
The Duetright Team
APPLY FOR THIS JOB:
Company: Rising Tide Film
Name: Stanislav Miron
Email: