Virtual Assistant for Home Cleaning Service Business

We are seeking a dedicated Virtual Assistant to support our home cleaning service business in providing exceptional customer service and operational assistance. As a Virtual Assistant, you will be responsible for various administrative tasks, including scheduling appointments, responding to customer inquiries, managing bookings, coordinating with our cleaning staff, and ensuring smooth day-to-day operations.

Responsibilities:
1. Respond promptly to customer inquiries via phone, email, and chat.
2. Schedule and manage appointments for cleaning services.
3. Coordinate with our cleaning staff to ensure timely service delivery.
4. Manage customer databases and update client information as needed.
5. Assist in resolving customer complaints and issues in a professional manner.
6. Conduct follow-ups with customers to ensure satisfaction and gather feedback.
7. Assist in social media management and marketing efforts.
8. Perform general administrative tasks to support the business operations.

Requirements:
1. Proven experience as a Virtual Assistant or relevant administrative role.
2. Excellent communication skills and customer service orientation.
3. Proficiency in using online communication and scheduling tools.
4. Strong organizational skills and attention to detail.
5. Ability to work independently and manage multiple tasks efficiently.
6. Knowledge of the home cleaning service industry is a plus.
7. High-speed internet connection and a reliable computer setup.
Share details about your computer system, like the amount of RAM and CPU specs. provide information about your internet connection Please use this site Click to view and capture and share the screen results.
8. Ability to work 9 AM – 5 PM PST

Please note in order to be considered a candidate for this position, you MUST include the following:
1. Details about your computer setup
2. Screen capture of your Internet speed
3. A resume displaying the type of work that you have done that is
similar to what I’m looking for, the more detailed the better.

If you are a proactive and detail-oriented individual with a passion for delivering exceptional customer service, we would love to have you join our team. Apply now to be a part of our dynamic home cleaning service business!