About Our Agency:
Our insurance agency is at the forefront of combining personalized client service with technology-driven solutions. We aim to deliver unparalleled support to our clients, driving efficiency and satisfaction through every interaction.
The Role:
We are seeking a Virtual Assistant with experience in the insurance industry to enhance our operational capabilities and client service. The ideal candidate is highly organized, tech-savvy, and capable of handling a variety of tasks with precision and professionalism.
Key Responsibilities:
Client Support Tasks: Assist with policy changes, payment queries, issuing certificates of insurance, renewals, and other client service tasks as needed.
Workflow Efficiency: Manage and execute a diverse range of tasks, ensuring timely completion and high-quality outcomes.
Technology Utilization: Effectively use insurance-specific software and tools, including Adobe for document editing, to perform tasks efficiently.
Professional Communication: Engage with clients and team members through email, WhatsApp, and phone calls, ensuring clear, courteous, and effective communication.
Requirements:
Experience in the insurance industry, demonstrating a solid understanding of insurance policies, processes, and systems.
Excellent organizational and administrative skills, with the ability to manage multiple tasks simultaneously.
Strong communication skills, fluent in English, with proficiency in professional phone, email, and messaging platform interactions.
Independent work ethic, capable of making decisions and progressing tasks with minimal supervision.
Tech-savvy, with a quick ability to learn and adapt to new software and tools.
What We Offer:
A role where your skills and contributions directly impact our clients and the success of our agency.
Remote work flexibility, allowing you to work from anywhere.
A supportive and dynamic team environment that encourages growth and learning.
A commitment to leveraging technology to enhance our services and your work experience.
Application Process:
Interested candidates should submit a resume and a cover letter. Please highlight your experience in the insurance industry and your ability to perform the tasks outlined above. Selected candidates will be contacted for an interview and further assessment.
Join Our Team:
If you’re passionate about providing exceptional service and are looking for a role where you can make a significant impact, we’d love to hear from you. As our Virtual Assistant, you’ll be an integral part of our mission to deliver top-tier support and solutions to our clients.
FIRST QUESTION TO ANSWER TO BE CONSIDERED:
1. What is your experience working as a VA within a US based insurance agency?
2. If you were part of a bicycle, which part would you be and why:
If you are selected based upon the answer to these questions, additional evaluations will follow.
APPLY FOR THIS JOB:
Company: Alden Insurance Agency
Name: Bradley Cook
Email: