Company:
Job Roles
Operations – Help build out and organize Notion, SOP Database and Training Video’s
Sales – Respond to incoming phone calls and Quote requests. Answer customer questions and build quote base on info from phone calls and website leads
Growth of these roles – Long run, I envision the above roles being separate with a VA serving as a supervisor to oversee other VA’s and Sales Reps that are onboarded to the team. Initially the VA would fill both rolls with the primary focus being responding to incoming sales leads. Both via phone, email and through our CRM Software. He/she would help build out a daily checklist of To/Do’s inside notion.
A VA / Virtual Sales Rep for our company needs to possess a range of key job characteristics to be effective and successful. These characteristics include:
1. Strong Communication Skills
• Verbal and Written Communication: Ability to articulate sales pitches, product information, and customer responses clearly and effectively.
• Active Listening: Attentively listening to customer needs and concerns to provide appropriate solutions.
2. Sales Expertise
• Product Knowledge: Willing to learn and gain an In-depth understanding of the products and services of our business.
• Sales Techniques: Proficiency in various sales methodologies and techniques, such as consultative selling, upselling, and cross-selling.
3. Customer Relationship Management (CRM)
• CRM Software Proficiency: Experience with CRM tools to manage customer interactions and sales pipelines. (We us a CRM called Markate and can train but overall general knowledge of CRM’s is a benefit)
• Customer Service Orientation: Focus on building and maintaining strong customer relationships.
4. Tech Savvy
• Digital Tools: Familiarity with digital communication tools
o Notion
o Slack
o Email
o Messenger
• Data Analysis: Ability to analyze sales data to identify trends and opportunities.
5. Organizational Skills
• Time Management: Efficiently managing time and prioritizing tasks to meet sales targets.
• Record Keeping: Maintaining accurate records of customer interactions and sales activities.
6. Self-Motivation and Discipline
• Goal-Oriented: Driven to achieve and exceed sales targets and goals.
• Independence: Ability to work independently with minimal supervision.
7. Adaptability
• Flexibility: Adapting to changing sales strategies, customer needs, and market conditions.
• Problem-Solving: Quickly identifying and resolving customer issues and sales obstacles.
8. Cultural Competence
• Understanding Cultural Differences: Awareness of cultural nuances and communication styles in the US market.
• Personalization: Tailoring sales approaches to suit different customer demographics.
9. Networking Skills
• Building Connections: Developing and leveraging a network of contacts to generate leads and referrals.
• Follow-Up: Diligently following up with prospects and leads.
10. Ethical Conduct
• Integrity: Upholding ethical standards in all sales activities.
• Transparency: Being honest and transparent with customers about product capabilities and limitations.
11. Learning and Development
• Continuous Improvement: Willingness to continuously improve sales skills and product knowledge.
• Feedback Receptiveness: Open to receiving and acting on feedback from supervisors and customers.
12. Team Collaboration
• Working with Sales Teams: Collaborating with other sales team members to share insights and strategies.
• Supporting Marketing Efforts: Coordinating with marketing teams to align sales campaigns with promotional activities.
These characteristics collectively contribute to a VA’s effectiveness in a sales role, enabling them to drive sales growth and provide excellent customer service.
To Apply:
/forms/d/e/1FAIpQLScv6OKanNEjX6mCEqLeileKwz1S4glvjIy8nKoGObLrdTdSXg/viewform
We look forward to receiving your application showcasing your qualifications and enthusiasm for this challenging and rewarding role.
APPLY FOR THIS JOB:
Company:
Name: Jon Farber
Email: