Virtual Assistant – Graduate/Entry Position

At Sylaba Translations, we offer highly personalised, professional multilingual translation services, plain language editing, and training programs.

We are a small company based in Australia, with Operations and Marketing teams based in the Philippines. We are a very close-knit group of like-minded people looking for the next addition to the team.

As a Project Coordinator, you will be responsible for the following:
– Managing translation projects from beginning to end.
– Setting priorities and delivering quality results on time.
– Communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network.
– To act with discretion and integrity in managing sensitive and confidential information
– Well-developed organisational skills, knowledge, and experience in successfully setting priorities and delivering quality results within allocated timeframes and managing self-imposed and given deadlines.
– Analytical abilities with the ability to obtain accurate conclusions and apply innovative initiatives while contributing to change and business improvement strategies.

Required attributes:
– Excellent customer service via phone calls and emails.
– Capable of dealing with frequent constructive or negative feedback.
– Good coping mechanisms working in a fast-paced and high-stress environment.
– Willingness to work overtime to assist team members in completing projects.

What’s in it for you:
– A 3-month probation period, followed by full-time employment.
– Works hours from 9am to 6pm AEDT/AEST, including 1-hour unpaid break.
– Monday to Friday, weekends off.
– A 2–3-hour time difference between Australian and Philippines time.
– Australian public holidays off and paid after the probation period.
– 2 weeks of paid annual leave post-probation period.
– Training will be provided.

If you’re interested in applying for this position, please respond to the following questions and email them to Click to view, along with your CV in PDF form, and write “Project Coordinator” in the subject line:

1) Please provide a work-related example of each of the attributes we are looking for in a candidate.

• Excellent customer service via phone calls and emails.
– Capability to deal with frequent constructive or negative feedback.
– Good coping mechanisms working in a fast-paced and high-stress environment.
– Ability to work overtime to help team members to finish projects.

2) What would be the most basic documents we do for our clients? Why do you think that is?

3) If you were given a document above, what steps would you take to complete the service and ensure a happy customer?

4) How will you assure us that you won’t disappear due to unforeseen circumstances? (E.g. Emergencies, power, internet, etc.)?

5) Please state your preferred wages in PHP per month.

Please note that only candidates with the best answers will be provided with the opportunity to move on to round 2 of interviews.

We look forward to your response. Thank you for applying.