Virtual Assistant, Marketing Officer, Bookeeper

We’re looking for an excellent Client Success / admin officer to join our team and help us get more customers.
Only apply if you are 100% available Monday to Friday 9 am -5 pm.
You’ll be directly responsible for:
? Onboarding new clients by asking them the relevant questions ( over the phone) and maintain CRM .
? Onboarding staff and maintaining HR files
? Maintain our Referrers Database and conduct weekly phone calls.
? Ensuring that our team has everything they need to do their jobs
? Conducting daily phone calls, minimum calls number will be agreed to to Referrers and Clients.
? Respond to emails and requests for information
? Building relationships with our clients that turn them into real fans resulting in referrals and positive reviews
? Prepare and email invoices
This is a fast-paced environment and best for someone who:
? Is results driven ( achieve KPIs) agreed to number to new clients per week.
? efficient in Xero and bookkeeping
? excellent spoken and written English
? Is passionate about marketing results and business
? Highly proficient in Microsoft applications (MS Word, Outlook, Excel, PowerPoint, Teams)
? Knowledgeable in basic editing tools (e.g., Canva or Adobe Apps like Photoshop)
? Is punctual
? Is very attentive to details
? Is proficient with CRMs, Google Drive, and spreadsheets
? Is proficient with Facebook Ads & Google Ads
? Is proficient with funnels
Our dream candidate:
? Has 2+ years of experience in online advertising with Facebook and/or Google Ads
? Has 2+ years of experience in Client Success or Account Management responsible for maintaining client relationships
? Has a stable & reliable internet connection (it’s 100% remote)
? Can commit 100% to normal business hours (9-5 M-F)
? Can get started quickly
This role is completely remote