Virtual Assistant/Medical Scribe

Job Title: Medical Virtual Assistant and Medical Scribe

Job Description:

**Summary:**
We are seeking a dedicated and detail-oriented Medical Virtual Assistant and Medical Scribe to support our psychiatry mental health practice. This dual role involves administrative tasks, as well as transcribing and documenting patient information during appointments. The ideal candidate should have a strong understanding of medical terminology and be able to maintain a high level of confidentiality.

**Key Responsibilities:**

1. **Administrative Support:**
– Manage appointment scheduling, rescheduling, and cancellations.
– Handle phone and email correspondence with patients, staff, and other healthcare professionals.
– Assist in managing patient records, including electronic health records (EHR).

2. **Patient Interaction:**
– Greet and assist patients during virtual appointments.
– Collect and update patient demographic information and medical history.
– Provide information and instructions to patients as directed by the psychiatrist.

3. **Medical Scribing:**
– Accurately transcribe and document patient assessments, diagnoses, and treatment plans during virtual appointments.
– Ensure that all patient information is entered into the EHR system promptly and accurately.
– Collaborate with the psychiatrist to maintain comprehensive and organized patient records.

4. **Privacy and Compliance:**
– Adhere to HIPAA regulations and maintain strict confidentiality of patient information.
– Assist with maintaining and updating practice policies to meet legal and regulatory requirements.

5. **Organization and Communication:**
– Maintain an organized digital filing system for patient records and documents.
– Communicate effectively with the medical team to ensure a seamless workflow.

**Qualifications:**

– High school diploma or equivalent (additional medical assistant or scribe training is a plus).
– Strong knowledge of medical terminology, particularly in psychiatry and mental health.
– Proficiency in using electronic health record (EHR) software and virtual communication tools.
– Exceptional attention to detail and accuracy in transcribing medical information.
– Excellent interpersonal and communication skills.
– Ability to work independently and handle confidential information with discretion.
– Previous experience in a similar role in a healthcare setting is preferred.

**Working Conditions:**

– This is primarily a remote position, requiring a reliable internet connection and suitable workspace.
– May require occasional phone meetings or online training sessions

This Medical Virtual Assistant and Medical Scribe will play a vital role in maintaining accurate patient records, ensuring smooth virtual appointments, and upholding the highest standards of patient care and confidentiality.