About Swiss Creative Global Sàrl: Swiss Creative Global Sàrl operates SCG, a music promotion platform dedicated to empowering artists with the tools and services needed for effective music promotion, especially on Spotify. Based in Switzerland, we are committed to upholding industry standards and guidelines, ensuring our artists achieve their music promotion goals with integrity and innovation.
Position: Platform Operations Manager – Music Promotion
Location: Remote work flexibility available
Job Type: 3 months trial period, leading to an indefinite contract upon satisfactory performance.
Key Responsibilities:
Oversee the management and operational success of SCG, ensuring alignment with business goals.
Recruit and manage a high-performing team dedicated to customer service, order processing, and claims and complaints resolution.
Foster strong relationships with payment processors, partners, and service providers, managing invoices and ensuring seamless information flow to the accounting department.
Implement and oversee a robust communication strategy within the team, utilizing tools such as Excel, Word, ChatGPT, and other AI communication platforms.
Maintain a deep understanding of the music industry, Spotify, streaming services, and e-commerce operations.
Ensure the platform’s compliance with industry standards and guidelines, addressing any issues promptly and efficiently.
Qualifications:
A degree in Management, English, Web Development, Business Management, E-commerce, or related fields.
Proven experience in platform management, music promotion, or a related field is highly desirable.
Excellent command of English, both in writing and communication.
Strong leadership skills with the ability to manage diverse teams remotely.
Proficient in Microsoft Office, Google Suite, and familiar with AI communication tools (ChatGPT).
Knowledgeable about the e-commerce landscape and remote work dynamics.
Performance Expectations:
Successful candidates will undergo a 3-month trial period, after which they may be offered an indefinite contract based on performance.
Challenges and Opportunities:
This role offers the unique opportunity to shape the future of music promotion on a global scale, working with a diverse team of passionate professionals.
Candidates can expect to navigate the complexities of the music industry, e-commerce, and digital marketing, making strategic decisions that will impact the platform’s success.
How to Apply: Please submit your application, including your CV and a cover letter, detailing your interest and suitability for the role, to
APPLY FOR THIS JOB:
Company: Swiss Creative Global Sàrl
Name: Swiss Creative Global Sàrl
Email: