Virtual Assistant Needed: Task Checker

A well-established web development agency with 10-years of experience is in search of a new colleague who can assist us in the following areas:
– ensuring that new tasks are comprehensive, including all the necessary details for developers to execute them accurately.
– verifying that tasks are completed in accordance with the specified requirements and our quality standards.
– facilitating effective communication between the task creators and task resolvers.

Requirements:
– excellent written English.
– knowledge of specific WordPress, HTML, CSS and general web development jargons (for ex. pop-up)
– exceptional attention to detail and precision in work
– consistency in maintaining a high level of accuracy, even when handling repetitive tasks (for ex. checking tens of pages, one after the other)
– adherence to our established standards
– self-starter, able to work independently as well as in a team
– ability to work 40 hours / week, 8 hours / day
– available for working hours: 10:00 – 18:00 Philippines time (if you prefer an alternate schedule of 8:00 – 12:00 & 19:00 – 23:00 Philippines time, please let us know)

The tools, processes, standards and generally everything necessary for this position will be trained.

Please note, this is a family run business, not a corporate. Our customers are small business owners, who prefer our flexibility and speed – we are not looking for a corporate ninja. We don’t need typical QA assistants who would set up test scenarios, reports, etc. We need somebody who can check and give feedback fast. Communication is mainly over Trello and other online tools.

Also, we would like you to know the specific web development and WordPress jargons, how things are generally working around websites, but we are not looking for developers here. Yes sometimes some tasks would be very easy to be resolved by you, but this is other colleagues’ job. Please take this in consideration and include “red horse” into your subject when applying.

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An example scenario:

New task appears for developer on Trello: “Change image ~X~ on webpage ~Z~. You can find the new image here: ~path to the image~”

To dos for our new colleague:
1. check if the task contains all the details and it is clear what has to be done:
=> check if the old image, which has to be changed, is on the URL provided
=> check if the new image file is at the indicated path and can be downloaded
=> check if the new image is big enough (width x height in px) to be added to the given position and has the same proportions – e.g. if the old image was landscape, the new has to be the landscapte, too

2. ask for clarifications or new details in case something is not right at step 1

3. when everything is OK with the task and after the developer confirmed the image was changed, check:
=> if the right image was changed on the right page
=> and if the uploaded image was optimised according to our standards.

4. if everything was right, let the task creator team know that the task is ready. If the developer missed something, let him/her know and wait for the confirmation that the problem is fixed. Then go back to step 3