Virtual Assistant Needed to Manage Multiple Amazon Accounts

Virtual Assistant Needed to Manage Multiple Amazon Accounts

Job Description:

We are seeking a highly organized and detail-oriented Virtual Assistant to manage multiple Amazon seller accounts. The ideal candidate will be responsible for the following tasks:

Responsibilities:

1. Ensure all Selling Product Listings are Active
2. Create new listings according to brand specifications
3. Create product images and videos (at least 1 new video per week)
4. Review Management:
– Comment on product reviews
– Reply to negative reviews on Seller Central
– Request customer reviews
– Reply to positive feedback and ask for reviews
5. Manage Social Media Tasks:
– Engage with users, leave comments, and grow follower count
– Post photos on Instagram
6. Stay up-to-date with the latest Amazon features and updates

Requirements:

– The employee does not need to be on a fixed schedule but must be available for chat and online communication (e.g., Naver) throughout the day.
– They must check product listings regularly to ensure everything is functioning correctly, respond to messages within 6 hours, and fulfill and update any FBM (Fulfilled by Merchant) orders.
– The employee must be willing to learn about our products in-depth to be able to answer customer questions and queries effectively.

We currently have 2 active Amazon accounts, with 3 more coming online in the middle of the year. The successful candidate will be responsible for managing all of these accounts.

Qualifications:

– Excellent organizational and time-management skills
– Strong communication and customer service skills
– Proficiency in using Amazon Seller Central and related tools
– Experience in e-commerce and online retail
– Familiarity with social media platforms and content creation
– Ability to work independently and proactively

If you’re interested in this exciting opportunity and have the necessary skills and experience, please apply today. We look forward to hearing from you!