Office Administrative Virtual Assistant to support Scheduling and Billing/Payroll functions for Home Care Agency.
We are a home care agency with a close-knit team looking to hire a highly organized virtual assistant to work on full cycle Caregiver Scheduling, billing and Payroll management functions for the business with a friendly personality to join our team. The ideal candidate will possess exceptional communication skills, impeccable attention to detail, and the ability to thrive in a fast-paced environment.
As a biller/payroll assistant you will assist in client invoicing, third party claim submission, post payments received, complete the accounts receivable billing and charge entry duties in a timely manner. Seek and maintain client service authorizations. Process payroll for field staff timely and accurately.
As a Scheduler perform activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information and schedule requests, and communication with caregivers to ensure timely shift coverage.
Please carefully review the entire job description for comprehensive details about the role and qualifications, and consult the “How to Apply” section for emailing your resume.
Payroll/Billing Functions
• Prepare, review and transmit invoices using billing software (QuickBooks, SwyftOps, etc.), including electronic and paper claim processing
• Obtain referrals and pre-authorizations as required for services
• Enter and confirm client demographics, insurance, billing information and authorizations are accurately entered into the system.
• Review patient bills for accuracy and completeness and obtaining any missing information
• Follow up on unpaid claims with standard billing cycle timeframe
• Invoice private pay clients/payors
• Call and/or write clients in the arrears
• Post payments
• Contact insurance company payers utilizing insurance web portals and phone calls to retrieve claim status
• Send corrected claims, reconsiderations and appeals to insurances as needed
• Assist with payroll process & Processes payroll (Paychex)
• Audit timecard records and identifies discrepancies
• Responds to employee inquiries regarding payroll
Scheduler Functions:
• Maintains schedule for services requested and provided to agency clients
• Assures that cases are filled within established time frames
• Monitors overtime and mileage records of employees.
• Responds to emergency calls and arranges schedule accordingly.
• Assures employees receive complete and accurate directions and information about client needs as directed by licensed professional staff, Plan of Care/Aide Care Plan and service request
• Follows up with employees on scheduling problems encountered by the on-call staff
Essential Functions
• Performs job in compliance with Agency policies and procedures as well as community and professional standards.
• Maintains confidentiality in all aspects of the job
• Attends meetings and educational programs as required.
• Completes all reports for the management team and forwards in a timely manner
• Performs other related duties and responsibilities as deemed necessary.
REQUIREMENTS
• Proven experience as Virtual Assistant Payroll/Billing and Scheduling functions
• Bachelor’s degree, preferred
• Perfect English speaking skills. Do not apply if you have an accent.
• Excellent computer skills, including a high degree of proficiency in Word, Excel, PowerPoint and PDF Forms.
• Strong writing skills
• Working computer(s) with wired, reliable and high speed internet connection. (25mbps or higher)
• Noise cancellation Headset with Microphone
• Quiet home or office space
• Familiarity with current technologies, like GSuite, Scheduling software, etc.
• Excellent phone, email, and instant messaging communication skills
• Excellent time management skills
• Solid organizational skills
• Great written communicator
• Fast implementer and self-starter
• Dependable and trustworthy
• Detail oriented
• Have a “get the job done” attitude
ABOUT ME
Here are few things you should know about me:
• I am a home care agency owner and we provide private duty home services for all age groups
• I move very fast & expect the people I work with to be the same way
• I am very loyal to my employees & treat them with respect
• I give bonuses for doing a good job (If the business makes money, you should too!)
• You can learn more about me here: /loudoun-county
ABOUT COMPENSATION
• Pay weekly or Bi-weekly
• We pay bonuses for great work
• We give pay increases based on performance
Congratulations you made it to the end! I look forward to learning more about you.
This is an ongoing position. I want to work with you for years, not weeks.
________________________________________
APPLY FOR THIS JOB:
Company: Sagan World
Name: Deepa Ramani
Email: