Rekruuto, the premier growth assistant agency, is seeking a highly skilled Virtual Assistant (VA) to support our client in a role involving operations, client service, and potential growth-related tasks.
Hours: US Eastern Time: 9.30 am – 5.30 pm
Responsibilities:
*Client support – communicate with clients through email and chat, uphold a high standard for patient experience in all
patient interactions
*Order all advanced diagnostic testing and supplements for clients
*Manage client and practitioner inquiries through chat and email – coordinating any conflicts with scheduling – late
cancellations, re-bookings, no shows etc.
*Client check ins – checking in with patients to address questions on care delivery and logistics
*Social Media – clear all notifications daily on Facebook and Instagram, respond to comments, post, and comment in groups,
and source new Facebook groups
*Portal – assist coaches, clients, and the development team with issues pertaining to the portal and resolve them in a timely
manner. Update pricing and add in new products at the request of the coaches
*Community – manage the community page, respond to questions/comments, and welcome newcomers
*Work closely with our tight-knit team, always strategizing on ways to improve our process based on our strong patient relationships and feedback
Requirements
*An extremely well-organized individual who does not get overwhelmed when there are many tasks/clients to handle etc. *Thrives in a fast-paced, busy startup environment.
*Prior experience interacting with clients through healthcare operations, medical assisting, or care coordination.
*Competency with Google Drive, Docs, Sheets, etc. Quick to pick up technical skills
*Demonstrable writing skills, organizational skills, and attention to detail
*Self-starter, strong follow-through, and speed of execution
*Fluency in English is a must
If you possess the required English language skills, operational acumen, and a passion for providing exceptional client service, we invite you to join our team and make a significant impact on our client’s business growth.
To apply, please submit your resume thru the link below, highlighting your relevant experience and addressing your English language proficiency. We look forward to hearing from you and discussing this exciting opportunity further.
/virtual-assistant-opscsgrowth
**Note: Only candidates with strong English language skills will be considered for this role.
APPLY FOR THIS JOB:
Company: HIATUS STAYS LTD
Name: Sid Jashnani
Email: