Virtual Assistant (REAL ESTATE)- Full Time, Remote Work

We are seeking a highly organized and reliable Real Estate Virtual Assistant (VA) to join our team. The ideal candidate will be proficient in administrative tasks, experienced in using Google Workspace applications, and possess excellent communication skills in English. The primary responsibilities will include administrative support, lead coordination, and proactive communication with clients.

The responsibilities of this position include, but are not limited to:
1. Provide administrative support to real estate team members.
2. Manage and organize documents, files, and databases.
3. Utilize Google Workspace applications such as Gmail, Google Drive, Google Sheets, Google Docs, and Google Slides effectively.
4. Perform data entry, update spreadsheets, and generate reports as needed.
5. Coordinate with leads and clients via phone calls, emails, and other communication channels.
– Initiate outbound calls to leads and clients to follow up on inquiries, schedule appointments, and provide updates on property listings.
– Handle inbound calls from clients, providing excellent customer service, addressing their queries, and directing them to the appropriate team members.
– Maintain accurate records of all communications and interactions with clients in CRM systems.
– Assist in managing client relationships, ensuring a high level of satisfaction and retention.
6. Maintain a high level of professionalism and confidentiality in all interactions.
7. Collaborate with team members to ensure smooth workflow and efficient operations.
8. Handle inquiries and provide timely responses to client queries.

Requirements:
1. Proven experience as a virtual assistant or in a similar administrative role, preferably in the real estate industry.
2. Proficiency in using Google Workspace applications (Gmail, Google Drive, Google Sheets, Google Docs, Google Slides).
3. Excellent communication skills in English, both verbal and written.
4. Strong organizational and time management skills.
5. Ability to multitask and prioritize tasks effectively.
6. Experience in making phone calls and coordinating with clients, with a strong ability to build rapport and handle inquiries professionally.
7. Familiarity with real estate terminology and processes is a plus.
8. Trustworthy and able to handle sensitive information with confidentiality.
9. Ability to work independently with minimal supervision.
10. Able to work in the US Eastern Time Zone (EST), from Monday to Friday, 9am-6pm (40 hours weekly, inclusive of a daily 1-hour unpaid break)
11. Stable high-speed internet and a distraction-free workspace
12. We use screenshot monitoring on our VAs

If you’re keen on joining us for a full-time and long-term role, email us your short video introduction and CV at Click to view. Use your favorite food as the subject of the email, for us to ensure that you fully read and understood the description above. Failure to do so will result in the forfeiture of your application.