Virtual Assistant (Research, Copywriting, Communication, and Administrative Support)

Job Summary: Juneteenth NYC Inc. is seeking a dynamic and proactive Virtual Assistant to provide comprehensive support to our events business. The ideal candidate will excel in conducting research, writing compelling copy, managing communication channels, and serving as a point of contact for clients. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:

Research:
– Conduct market research to identify potential clients, partners, and vendors for events.
– Gather information on industry trends, competitors, and best practices to inform event planning strategies.
– Compile data and insights into comprehensive reports or presentations for internal use.

Copywriting:
– Create engaging content for marketing materials, including social media posts, event descriptions, and promotional emails.
– Write compelling blog posts, newsletters, and website updates to attract and engage our target audience.
– Develop professional proposals, presentations, and sales collateral to support business development efforts.

Communication Management:
– Serve as the primary point of contact for all incoming calls, emails, and inquiries related to our events business.
– Respond promptly and courteously to client inquiries, providing accurate information and assistance as needed.
– Coordinate communication between internal team members, clients, vendors, and other stakeholders to ensure effective collaboration and information sharing.

Quoting and Contract Management:
– Prepare and send quotes to clients based on their event requirements, ensuring accuracy and clarity in pricing and services.
– Draft and review contracts for event bookings, ensuring compliance with company policies and legal requirements.
– Assist with contract negotiations and revisions as needed, maintaining open communication with clients to address any concerns or questions.

Administrative Support:
– Maintain organized and up-to-date records of client information, event details, contracts, and correspondence in our CRM system.
– Assist with scheduling appointments, meetings, and follow-up tasks to ensure efficient time management for the events team.
– Perform general administrative tasks, such as data entry, file organization, and document management, to support the smooth operation of the events business.

Requirements:
– Proven experience as a Virtual Assistant or similar role, with a strong background in research, copywriting, and communication.
– Excellent written and verbal communication skills, with the ability to convey information clearly and professionally.
– Strong research skills and the ability to gather, analyze, and present data effectively.
– Proficiency in email and phone communication, with a customer-centric approach to handling client inquiries and requests.
– Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
– Proficient in using productivity tools and software, including CRM systems, email platforms, and Microsoft Office Suite.
– Ability to work independently with minimal supervision and demonstrate initiative in problem-solving and decision-making.
– Must be able to close deals, do regular follow-ups, and be confident in doing phone calls
– Familiar with 17hats and Go High Level platforms

Location: Remote

Employment Type: Part-time (20-25 hours per week with Probationary rate while training), with potential for full-time based on performance and business needs.

Salary: Commensurate with experience.

Application Instructions: Please submit your resume and a cover letter outlining your qualifications and relevant experience to Click to view and Click to view. In your cover letter, please include your availability and desired hourly rate. Applications will be reviewed on a rolling basis until the position is filled.

Juneteenth NYC Inc. is an equal-opportunity employer and welcomes candidates from all backgrounds to apply. We value diversity and inclusion in our workplace and strive to create a supportive and inclusive environment for all employees.