Job Title: Virtual Assistant operating tasks within the Sneaker Industry
Company: MyAlerts
Location: Remote
Type: Full-Time/Part-Time
About MyAlerts:
MyAlerts is a mobile app dedicated to sneaker enthusiasts. We provide a comprehensive hub for upcoming sneaker releases, helping users identify profitable releases, receive shock release notifications, set release reminders, and utilize tools to maximize profits at Nike stores. Our goal is to keep our users ahead in the sneaker game.
Job Description:
We are seeking a passionate, sneaker-savvy Virtual Assistant to join our team. The ideal candidate will be deeply embedded in sneaker culture, knowledgeable about the latest news and releases, and dedicated to helping our users stay informed and succeed in the sneaker market. This role combines content creation and customer support, requiring excellent communication skills and a genuine enthusiasm for sneakers.
Sneakers are majority from Nike and Adidas (Nike Dunks, Jordan 1, Jordan 4, etc)
Key Responsibilities:
Content Creation:
Write engaging and informative articles about the latest sneaker releases.
Research and identify upcoming sneaker releases.
Input accurate and timely release information into the MyAlerts app.
Stay updated on sneaker market trends and news to ensure content relevancy.
Customer Support:
Provide exceptional customer service through live chat.
Respond to user inquiries effectively and efficiently.
Assist users with any problems they encounter, offering knowledgeable solutions.
Maintain a high level of professionalism and empathy in all interactions.
Requirements:
A deep passion for sneakers and thorough knowledge of sneaker culture and market trends.
Strong writing skills with the ability to create engaging and informative content.
Excellent communication skills, both written and verbal.
Ability to work independently and manage time effectively.
Experience in customer support, preferably in a live chat environment.
High level of reliability, loyalty, and a long-term commitment to the role.
Preferred Qualifications:
Previous experience in a similar role within the sneaker industry.
Familiarity with mobile app functionalities and content management systems.
Proficiency in using customer support tools and platforms.
What We Offer:
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How to Apply:
Interested candidates are invited to submit their resume along with a cover letter detailing their passion for sneakers and relevant experience. Please include examples of your writing or any previous work related to sneaker culture. Additionally, please answer the following mandatory questions:
IF YOU DO NOT ANSWER THESE QUESTION YOUR APPLICATION WILL AUTOMATICALLY BE DISQUALIFIED
Give me a background of your Sneaker Knowledge. Did you resell sneakers? What type of sneakers are you familiar with? What got you into shoes? When did you get into sneakers?
How do you stay updated on the latest sneaker releases and market trends?
Why do you believe you would be a great fit for the MyAlerts team?
What is your strongest skill?
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