Virtual Assistant Turo Car Sharing Host

Join the Swyft Team – Drive Your Career Forward as a Virtual Assistant!

Are you organized, communicative, and enthusiastic about the car-sharing economy? Swyft, a premier host on Turo with a diverse fleet of 100 cars, is looking to scale our operations and enhance our guest experience. We’re seeking a diligent Virtual Assistant who is adept at multi-tasking and has a knack for customer service to keep our gears shifting smoothly. If you are looking for a remote role that is at the heart of a dynamic and growing business, this is your chance to join us on the ride!

Key Responsibilities:

– Booking Oversight: Efficiently accept and manage bookings, ensuring that our fleet’s utilization is maximized while maintaining high customer satisfaction.
– Guest Liaison: Handle all guest communications via chat and emails with professionalism, warmth, and promptness, addressing inquiries, and providing detailed information about their bookings.
– Financial Coordination: Process refunds, handle reimbursement cases, and charge for any extra services, ensuring accuracy and clarity in all transactions.
– Listing Management: Regularly update Turo listings, handle alteration requests, and implement updates related to pricing, availability, and promotional details.
– Team Coordination: Coordinate with on-the-ground teams for turnaround services and schedule maintenance, ensuring every car is guest-ready.
– Maintenance Scheduling: Organize shop visits for necessary repairs and maintenance, minimizing downtime and maintaining the highest standards of vehicle performance and safety.
– Financial Administration: Manage bookkeeping and expense tracking with a keen eye for detail, contributing to the financial health of Swyft.

Required Skills and Qualifications:

– Proven experience in customer service, administrative assistance, or related fields.
– Exceptional written and verbal communication skills.
– Ability to manage multiple tasks and priorities in a remote, fast-paced environment.
– High proficiency in using chat and email platforms for customer interaction.
– Familiarity with Turo platform management and the car rental or sharing economy is a plus.
– Experience in handling financial transactions and basic bookkeeping.
– Detail-oriented with strong organizational and follow-up skills.
– Tech-savvy with the ability to learn new software quickly.
– Availability to work in time zones that match our customers’ needs.

What Swyft Offers:

– Remote Flexibility: Work from anywhere with a flexible schedule that suits your lifestyle.
– Competitive Compensation: Attractive pay with opportunities for bonuses based on performance.
– Growth Potential: As Swyft scales, so do your opportunities for career advancement.
– Dynamic Environment: Be part of an innovative team that’s driving the future of car sharing.

If you are passionate about delivering top-notch virtual assistance and ready to take the wheel in a pivotal role, we want to hear from you. Drive into an exciting career with Swyft and help us accelerate towards a future of seamless car sharing.

Apply Now!
To apply, send your resume and a cover letter detailing your relevant experience and why you’re the perfect fit for Swyft. Please include “Swyft Virtual Assistant” in the subject line of your email.