Virtual Assistant (US Property Management)

A. ABOUT EXTEND YOUR TEAM

Who Are We?

Being driven, passionate, and genuine is what connects us. If this describes you, then it’s time for you to join us!

At Extend Your Team, you’ll find a place where you can nurture your talent and learn new ones as you go. You’ll get the chance to connect with other like-minded VAs and be able to work with an amazing team that is committed to their work, have a sense of purpose, and can handle adversity with humor and grace.

We are a premium agency where you are not only “a VA in the Philippines” but a valued member of the team.

How are we different?

Top Tier Benefits – We respect your time and your needs. We show it by making sure you get compensated well without any delays.
Unlimited Online Training – You can gain access to different online courses such as Digital Marketing, Six Sigma, Programming, and more!
No Ghosting – We do not ‘ghost’ you and not pay
Monthly Support – We will check in with you regularly to make sure you are successful
Your Voice Matters – We encourage feedback and suggestions within the team. We do not believe in hierarchy and believe in Agile HR.
B. ABOUT THE ROLE

Our Ideal Candidate

You are a highly-organized and detail-oriented professional who excels in handling administrative responsibilities such as calendar, task and email management, call handling, database management, and document preparation. You take pride in your attention to detail and your ability to identify any foreseeable issues and propose viable solutions. You are a confident and excellent communicator who is not afraid to ask questions, share ideas and express suggestions for the continued success of the organization.

Expected Work Hours and Timezone

You are expected to work during US business hours following the Property Manager’s schedule. You are also expected to work on occasional weekends when there is a time sensitive matter.

As a General Virtual Assistant, you will provide excellence by:

-Performing an array of administrative tasks from answering email correspondence, answering calls from vendors and tenants, scheduling appointments, following up on the status of work orders, updating meeting agendas, and taking notes during meetings
-Acting as a point of contact and filter between tenants, supers, and vendors for the property manager
-Opening and closing work orders, following up to ensure they are completed
-Helping improve current processes through the creation of SOPs and process documentation for increased efficiency throughout the organization.
-Data entry into Google Spreadsheets and software from leases
-Assist with screening tenants and draft lease from template for property manager approval
-Managing multiple projects and tasks across programs and functions and keeping communication lines open to address roadblocks and challenges real time.
-Updating a weekly to do list and following up to ensure tasks are complete
-Monitor compliance issues and work with the property manager to resolve
-Performing additional tasks as may be assigned that could cover various functions like researching new vendors, checking leases for accuracy.

Requirements

-At least 5 years of experience as an Executive Assistant, GVA, or similar role.
-Proven experience organizing and directing multiple projects and tasks.
-Experience using several web-based project management tools such as Asana, Slack
-Experience with Yardi, RentCafe, On-Site, Canopy desired but not required
-Experience with word-processing software, spreadsheets, and CRMs
-Knowledge of online calendars and scheduling.
-Excellent phone, email, and instant messaging communication skills.

Important Reminder to All Applicants:

When submitting your application, please make sure to include a link to your resume.