Virtual Assistant (VA) with Project Management, Customer Service, and Organizational Skills

Part-time around 6 hours per day.

We’re a small team of professionals based across the globe. We provide website design, development, support and maintenance, SEO and a few more website related services to clients across the globe (mainly in the UK, USA and Canada).

Please don’t apply to this job unless your spoken and written English is excellent as you will be tested. You should be C1 or above in both written and spoken English

Job Summary:
We are seeking an experienced and highly organized Virtual Assistant with strong project management, customer service, and organizational skills to join our team. The ideal candidate should have excellent communication skills in both written and spoken English, as well as experience in working within a business that provides website related services including website design, website support, SEO etc.

Responsibilities:

* Coordinate projects by creating timelines, setting milestones, and communicating with your team and clients
* Checking completed tasks and designs by our developers and designers to ensure they comply with the scope of works (SOW) and client requirements.
* Conduct research and compile data for projects and reports.
* Handle customer inquiries and issues with professionalism and excellent communication.
* Work collaboratively with internal and external teams to ensure timely and accurate completion of projects.
* Move projects and tasks forward quickly and professionally
* Perform other duties as assigned by the manager.

Requirements:

* Excellent written and spoken English communication skills, with the ability to document and report on projects clearly and accurately.
* Strong project management, organizational, and customer service skills, with a proven track record of delivering projects on time and providing excellent customer service.
* Ability to work independently and manage multiple tasks simultaneously.
* Experience in website design, support and SEO industries
* Experience with online tools such as Slack, Click to view
* Familiarity with Google Suite, Microsoft Office, and other software tools.
* Availability to work between the hours of 9am to 5pm in CET timezone.
* Ability to retain information quickly

Experience:

* Proven experience as a Virtual Assistant or similar administrative role.
* Familiarity with website design, support, SEO etc..
* Ability to prioritize tasks and manage time effectively.
* Exceptional attention to detail and accuracy.
* Positive attitude, with a willingness to take on new challenges and learn new skills.
* Ability to take simple instructions and create projects and tasks from them.
* Can learn quickly.

If you meet these requirements and are interested in this opportunity, please send your cover letter detailing your experience and how you feel you can help us.

Please quote the word IMROI as the first word of your application so we know you’ve read the full job post. Failure to do this will result in your application being discarded.

We look forward to hearing from you.