Virtual Assistant (Voice Recording Required)

Please Note: Please include a resume and voice recording with your expression of interest (which need to be accessible, please don’t link to a Google doc where I have to request access). Any applicants without these 2 items, will not be considered. We are looking to hire ASAP. Thank you!

Location: Remote
Job Type: Full-time
Hours: 8:00am to 5:00pm (Pacific Time, GMT -8:00)
Pay: $5.50 USD/hour
Full-time 40 hours per week.

Are you an organized and detail-oriented individual with excellent communication skills? We are seeking a Virtual Assistant to join our team. In this role, you will be the first point of contact for callers, providing exceptional customer service and performing a variety of administrative tasks to support our team.

Who We’re Looking For:
We are seeking a dynamic and organized individual who excels in customer service, administrative tasks, and research. The ideal candidate is a problem solver with a positive attitude and the ability to handle multiple tasks efficiently.

* Excellent Communicator: Clear and professional communication skills. You must speak clear English and have a relatively neutral (to Americans) accent. You must provide a recording to
* Detail-Oriented: Meticulous in managing documentation and tasks.
* Tech-Savvy: Highly proficient in Microsoft Excel and other office applications.
* Research Skills: Strong research abilities to gather and synthesize information effectively.
* Team Player: Works collaboratively with other team members to ensure seamless support.

What You’ll Be Doing:
You will be responsible for managing incoming calls, directing them to the appropriate parties, and performing various administrative tasks to support the team.
* Answering Calls: Managing incoming calls and directing them to the appropriate parties in a professional and efficient manner.
* Administrative Support: Providing general administrative support, including scheduling appointments, managing emails, and maintaining records.
* Customer Service Excellence: Providing exceptional customer service to both internal and external customers.
* Excel Proficiency: Creating and maintaining spreadsheets, generating reports, and analyzing data using Microsoft Excel.
* Data Entry: Accurately entering and updating information in our EHR and spreadsheets.
* Data Collection: Gathering data from various sources, including primary and secondary research.
* Information Synthesis: Synthesizing information from multiple sources to provide comprehensive insights.
* Market Research: Conducting market research to understand industry trends, competitive landscape, and potential opportunities.
* Virtual Assistance: Assisting with various virtual tasks as needed to support the team’s operations.