Virtual Assistant with Collections Experience

Job Description: Virtual Assistant with Collections Experience
We are seeking a professional and experienced virtual assistant with a background in phone communications and collections.
The ideal candidate will be responsible for handling phone calls, processing payments, and managing collections in a professional manner.

Responsibilities:
* Phone Communication: Answer incoming phone calls, make outbound calls, and provide information or assistance as needed.
* Collections: Manage collections processes, including contacting consumers regarding overdue payments and negotiating payment arrangements.
* Customer Service: Provide excellent customer service to consumers, addressing inquiries and concerns with professionalism and courtesy.
Requirements:
* Experience: Previous experience in phone communications and collections is required.
(Familiarity with QuickBooks Online is a plus)
* Professionalism: Must be highly professional on the phone, with excellent communication skills and a polite demeanor.
* Organizational Skills: Strong organizational skills with the ability to manage collections processes effectively.
* Attention to Detail: A keen eye for detail to ensure accuracy in payment processing and collections.
* Problem-Solving Skills: Ability to resolve issues and disputes related to payments and collections.
Additional Skills:
* Proficiency in Microsoft Office suite.
* Experience with collections software is a plus.
* Ability to work independently and prioritize tasks effectively.

If you have a background in phone communications, collections, and are looking for a virtual assistant role that offers a challenging and dynamic environment, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are a good fit for this Click to view time, Monday through Friday.

Benefits:
Salary – $4/hour – 40 hours a week
Job Security and Stability?• Paid Training?• PTO?• Inclusive Culture?• Upskilling Opportunities?• 100% Work-From-Home?• Exceptionally Supportive Team?• Opportunities for Career Growth?• Fun Work Environment

Technical Requirements:?• USB Headset with Noise Cancellation feature?• Working Webcam?• Computer with at least 1.8 GHz processor and at least 4GB RAM?• Main Internet Service Speed: at least 25 Mbps cable connection?• Backup Internet Service Speed: at least 10 Mbps

To apply, please fill out the form below with your updated CV and self-introduction video:

Click to view/forms/d/e/1FAIpQLScdmYyC5iwNl6_tX3Xi9s23eRqFXK27Ksu3AzSBqHGg2ZmSUw/viewform